YVONNE L. SERNA

**** ******** ***** ***** #*** • COLORADO SPRINGS, CO 80922

PHONE 719-***-**** • E-MAIL adt6km@r.postjobfree.com OBJECTIVE

My current objective is to acquire a position that will both utilize my current skills as an experienced paralegal and challenge me to continue to learn and develop myself as an efficient and conscientious assistant to my supervisor(s), and knowledgeable advocate for our clients.

EMPLOYMENT

July 25, 2013 to August 15, 2016

Franklin D. Azar & Associates, P.C. Colorado Springs, CO Paralegal Worker’s Compensation:

Handle prospective new client intake meetings or calls.

Set up all new client files including drafting initial Entry of Appearances, Claims for Compensation, Letters of representation, obtain all contact information for clients, adjusters, opposing counsels, employers etc.

Meet with clients either in person or by telephone and document the timeline and progress of their cases.

Schedule all hearings, depositions, settlement conferences, Division IME’s, vocational assessments, SAMMS Conferences, and coordinate appointments for clients.

Draft, and submit correspondence, medical records, payroll records, releases, interrogatories, client reimbursement requests etc. to insurance carriers and/or opposing counsels as ongoing case management and discovery.

Draft all pleadings, motions, and proposed orders to submit to The Division of Worker’s Compensation and/or The Office of Administrative Courts.

Set-up and track all deadlines associated with the various aspects of Worker’s Compensation Rules of Procedure and hearings.

Calculate average weekly wages, TTD, and PPD awards.

Organize medical records.

Draft and organize exhibits for hearing.

Client disbursements including retro-active TTD/TPD wage benefit disbursements, PPD, and final settlements.

August 18, 2016 to October 25, 2021

Gielarowski Law Firm, P.C. Colorado Springs, CO

Paralegal Worker’s Compensation:

Handle prospective new client intake meetings or calls.

Set up all new client files including drafting initial Entry of Appearances, Claims for Compensation, Letters of representation, adding all contact information for clients, adjusters, opposing counsels, employers, and set-up the initial medical record binders.

Meet with clients either in person or by telephone and document the timeline and progress of their cases.

Schedule all hearings, depositions, settlement conferences, Division IME’s, vocational assessments, SAMMS Conferences, and coordinate appointments for clients.

Draft, and submit correspondence, medical records, payroll records, releases, interrogatories, client reimbursement requests etc. to insurance carriers and/or opposing counsels as ongoing case management and discovery.

Draft all pleadings, motions, and proposed orders to submit to The Division of Worker’s Compensation, Office of Administrative Courts, Industrial Claims Appeal Office.

Set-up and track all deadlines associated with the various aspects of Worker’s Compensation Rules of Procedure and hearings.

Calculate average weekly wages, TTD, and PPD awards.

Organize medical records,

Track client costs.

Client disbursements including retro-active TTD/TPD wage benefit disbursements, PPD, and final settlements.

Transcribe dictation.

Paralegal Personal Injury:

Handle prospective new client intake meetings or calls.

Set up all new client files including drafting initial Letters of representation, filing of UCC Financing Statements, obtaining, and adding all contact information for insurance carriers, defendants, witnesses, and set-up initial medical record and billing binders.

Meet with clients either in person or by telephone and document the timeline and progress of their cases.

Set-up and track all Statute of Limitation deadlines.

Request medical records and billing from medical providers.

Organize and summarize the medical records and bills.

Track client costs.

Draft settlement demands.

Request lien reductions from providers including CMS, and Medicaid.

Settlement disbursements.

Paralegal Litigation:

File all complaints, pleadings, discovery, responses, answers, etc. through the Colorado Courts E-Filing system.

Have complaints, summons, subpoenas served to various parties or businesses.

Schedule trials, arbitrations, depositions, mediations, settlement conferences.

Subpoena and schedule all witnesses for trial or deposition testimony.

Set-up and track all trial deadlines.

Organize all C.R.C.P. disclosures and exchanges.

Draft all C.R.C.P. pleadings, and disclosures.

Organize and prepare all trial exhibits

Track all costs

Transcribe dictation.

Settlement disbursements.

July 25, 2013 to August 15, 2016

Franklin D. Azar & Associates, P.C. Colorado Springs, CO Paralegal Worker’s Compensation:

Handle prospective new client intake meetings or calls.

Set up all new client files including drafting initial Entry of Appearances, Claims for Compensation, Letters of representation, obtain all contact information for clients, adjusters, opposing counsels, employers etc.

Meet with clients either in person or by telephone and document the timeline and progress of their cases.

Schedule all hearings, depositions, settlement conferences, Division IME’s, vocational assessments, SAMMS Conferences, and coordinate appointments for clients.

Draft, and submit correspondence, medical records, payroll records, releases, interrogatories, client reimbursement requests etc. to insurance carriers and/or opposing counsels as ongoing case management and discovery.

Draft all pleadings, motions, and proposed orders to submit to The Division of Worker’s Compensation and/or The Office of Administrative Courts.

Set-up and track all deadlines associated with the various aspects of Worker’s Compensation Rules of Procedure and hearings.

Calculate average weekly wages, TTD, and PPD awards.

Organize medical records.

Draft and organize exhibits for hearing.

Client disbursements including retro-active TTD/TPD wage benefit disbursements, PPD, and final settlements.

Transcribe dictation.

October 18, 2010 to July 10, 2013

McDivitt Law Firm., P.C. Colorado Springs, CO

Supervisor / Case Manager - Worker’s Compensation Department:

Supervise the paralegals/case managers, hearing assistant and administrative assistance in all aspects of worker’s compensation claims process from beginning to end of claims.

Run various reports for our department to ensure that all deadlines were being met and that all Rules of Procedure being followed.

Track settlements, monthly, quarterly, and yearly. Legal Assistant-Case Manager:

Legal Assistant to Workers’ Compensation Attorney

Draft all pleadings for Worker’s Compensation.

Set up all new client files including drafting initial letters of representation.

Schedule hearings, depositions, trials, settlement conferences, Division IME’s, vocational assessments, and coordinate appointments for clients.

Organize and submit documents, medical records, client mileage and reimbursement requests, etc. to insurance carriers and/or opposing counsels as ongoing case management and record exchanges.

Transcribe dictation.

September 6, 2004 to October 17, 2010

Potter & Gardner, P.C. Colorado Springs, CO

Legal Assistant to Kimball Gardner, Esq.:

Draft all pleadings for Worker’s Compensation, Personal Injury, Social Security Disability, and Criminal cases.

Bank deposits and write checks for clients, providers, and the law firm.

Medical record and bills filing.

Set up all new client files including Entry of Appearances, Claims for Compensation, Letters of representation, obtaining all contact information for clients, adjusters, opposing counsels, employers, and set-up the initial medical record binders.

Meet with clients either in person or by telephone and document the timeline and progress of their cases.

Schedule all trials, arbitrations, hearings, depositions, mediations, settlement conferences, Division IME’s, vocational assessments, and coordinate appointments for clients.

Draft, and submit correspondence, medical records, payroll records, releases, interrogatories, client reimbursement requests

etc. to insurance carriers and/or opposing counsels as ongoing discovery.

Draft all pleadings, motions, and proposed orders to file with ICCES, The Division of Worker’s Compensation and/or The Office of Administrative Courts.

Set-up and track all deadlines associated with the various aspects of Civil Litigation, Worker’s Compensation Rules of Procedure and hearings, Statute of Limitations.

Organize and summarize medical records and bills.

Transcribe dictation.

Database maintenance for Time Matters software.

Close files at the end of the cases.

2003 to 2004

Fresh Pac International Oceanside, CA

Food Safety Manager:

Implement new guidelines for warehouse facility to ensure that all practices either met or exceeded FDA rules and regulations.

Create a trace-back recall program.

Maintain and update all customer records to include registration numbers and all emergency contact information.

Create facility audit.

Follow-up with the Mexican ranches to help them create and maintain a food safety program for each individual ranch (7 ranches total). 2001 to 2003

Stratmoor Hills Water District Colorado Springs, CO Administrative Assistant / Billing Clerk:

Accounts receivable.

All deposits for the district.

Monthly customer billing (create bills and mail)

Shut-off Notices (create notices and mail)

Manage all customer accounts including setting up and closing. 1997 to 2001

Fresh Pac International Oceanside, CA

Purchasing Manager:

Purchase all boxes and shipping materials for both Oceanside warehouse and Mexican facilities.

Purchase all office equipment and supplies

Payroll

Sales to receipt reconciliation.

EDUCATION

1983 - 1985 Adelphi Business CollegeColorado Springs, CO Secretarial / Office Assistant

REFERENCES

Kimball A. Gardner, 719-***-****, 719-***-**** H. Clifford Potter, 719-***-****

Roy E. Heald, 719-***-****

Kristi Hale, 760-***-****

K. Machelle Gielarowski, 719-***-****

SUMMARY OF QUALIFICATIONS

Computer literate (Windows, Excel, Word, QuickBooks, Power Point, Needles Software Time Matters Legal Software 10.0)

Efficient on all office machines

LANGUAGES

Bi-lingual Spanish (Conversational)

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