Data Entry Service Representative
Resume:
Beth Bradley
Beth Bradley
Ambler, PA ***** **************@*****.***
Energetic Administrative Assistant with 19 years of experience in a high-level executive support role. Organized and professional, and can also answer a high volume of incoming calls while handling in- person inquiries from clients and colleagues. I am flexible and hardworking with the drive to succeed.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Morevent Heating Cooling and Plumbing - Southampton, PA July 2022 to August 2022
Worked to assist customers with any problems they were having. Also scheduled appointments for the service technicians.
Research Specialist
Longevity
March 2022 to June 2022
Made outbound calls to inform participants of retirement benefits for which they were eligible. Made 150-170 calls in an 8 hour shift
CSR - Customer Service Representative
Optum - Horsham, PA May 2017 to April 2020
Worked for AARP Membership, United Health Care, and Delta Dental doing customer service on the phone, answering questions and problems. Always met quality scores.
Supervisor Copy Center Staples - Willow Grove, PA August 2014 to May 2017
Able to operate all machinery in the copy center
Advising customers with orders and services offered
In charge of ordering supplies for the copy center
In Home Health Care Provider
Charlotte Duffy - Jenkintown, PA
August 2010 to December 2013
Served as full time care provider for chronically ill parent
Maintained finances and upkeep on the house
Assisting with handling and closing of the estate
Kept current with my computer skills through self-study
Administrative Assistant
Fidelity Federal Group - Fort Washington, PA September 1995 to August 2010
Performed data entry
Ran illustrations for life insurance
Set up medical exams, requested all information needed
Followed up with the insurance company to get the insurance placed
Set up and maintained all files on our clients
Education
Medical Science Kaplan University September 2013 to Present
Skills
Front desk
Customer service
Data Entry
Administrative Experience
Home Care
Assessments
Customer service — Highly Proficient
October 2021
Identifying and resolving common customer issues Full results: Highly Proficient
Customer focus & orientation — Familiar
December 2021
Responding to customer situations with sensitivity Full results: Familiar
Medical receptionist skills — Familiar
December 2021
Managing physician schedules and maintaining accurate patient records
Full results: Familiar
Scheduling — Familiar
January 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Call center customer service — Proficient
February 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate