Beth Bradley

Beth Bradley

Ambler, PA ***** adt6kh@r.postjobfree.com

215-***-****

Energetic Administrative Assistant with 19 years of experience in a high-level executive support role. Organized and professional, and can also answer a high volume of incoming calls while handling in- person inquiries from clients and colleagues. I am flexible and hardworking with the drive to succeed.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Morevent Heating Cooling and Plumbing - Southampton, PA July 2022 to August 2022

Worked to assist customers with any problems they were having. Also scheduled appointments for the service technicians.

Research Specialist

Longevity

March 2022 to June 2022

Made outbound calls to inform participants of retirement benefits for which they were eligible. Made 150-170 calls in an 8 hour shift

CSR - Customer Service Representative

Optum - Horsham, PA May 2017 to April 2020

Worked for AARP Membership, United Health Care, and Delta Dental doing customer service on the phone, answering questions and problems. Always met quality scores.

Supervisor Copy Center Staples - Willow Grove, PA August 2014 to May 2017

Able to operate all machinery in the copy center

Advising customers with orders and services offered

In charge of ordering supplies for the copy center

In Home Health Care Provider

Charlotte Duffy - Jenkintown, PA

August 2010 to December 2013

Served as full time care provider for chronically ill parent

Maintained finances and upkeep on the house

Assisting with handling and closing of the estate

Kept current with my computer skills through self-study

Administrative Assistant

Fidelity Federal Group - Fort Washington, PA September 1995 to August 2010

Performed data entry

Ran illustrations for life insurance

Set up medical exams, requested all information needed

Followed up with the insurance company to get the insurance placed

Set up and maintained all files on our clients

Education

Medical Science Kaplan University September 2013 to Present

Skills

Front desk

Customer service

Data Entry

Administrative Experience

Home Care

Assessments

Customer service — Highly Proficient

October 2021

Identifying and resolving common customer issues Full results: Highly Proficient

Customer focus & orientation — Familiar

December 2021

Responding to customer situations with sensitivity Full results: Familiar

Medical receptionist skills — Familiar

December 2021

Managing physician schedules and maintaining accurate patient records

Full results: Familiar

Scheduling — Familiar

January 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Call center customer service — Proficient

February 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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