Assurance Analyst Property Manager

PROFESSIONAL EXPERIENCE

Randstad (Contractor - The Walt Disney Company) Remote, Orlando, FL Feb 2022 – Dec 2022

Talent Acquisition Coordinator

Partnered with recruiters, hiring leaders, human resources, and orientation teams globally to ensure appropriate staffing levels are maintained while providing a positive candidate experience throughout the full life cycle recruitment function.

Responsible for coordinating 100 -120 complex interviews monthly utilizing Outlook, HackerRank, and Excel

Utilized technology (Infinite BrassRing, Workday, and SAP) to successfully onboard 80+ new hires and internal transfers throughout the enterprise.

Led Grace Hopper and Future Hire programs while supporting multiple team projects

Created job postings in ATS (Kenexa and Workday) for Disney Career external/internal websites and coordinated employee orientation.

Received Disney Employee “Kudos” Recognition for excellent teamwork and top notch client service

The Siegfried Group LLC Los Angeles, CA July 2016 – Dec 2021 Employee Engagement Associate

Jan 2019 – Dec 2021

Served as the Employee Relations liaison for approximately 1,200 employees nationwide. Engaged in active communication and relationship development which promoted overall employee satisfaction.

Led employee engagement programs’ action planning, communication tools, and supplemental feedback collection processes

Built and expanded employee engagement reporting for various data sources on a monthly and quarterly basis

Successfully implemented a new hire integration program connecting with over 300 new hires annually utilizing Excel, Constant Contact, and Calendly to proactively identify themes and report feedback data

Collaborated with line managers, senior leaders, and HR colleagues to develop action plans to improve engagement, reduce turnover, and identified solutions to matters raised by employees

Directed in-person/virtual employee engagement events and organized monthly newsletter communications

Supervised team members’ work while providing coaching and mentorship

Associate Director

July 2016 – Dec 2018

Supported onboarding efforts for over 20 accounting consultants monthly to new engagements, conducted accounting consultant performance reviews, provided excellent client management service, accounts receivable follow up, and managed day to day functions of the office

Assisted in the execution of the firm’s hiring, retention, employee management, and profitable growth strategies

Coordinated and helped facilitate over 80 interviews and hundreds of phone screens annually

Created brand awareness and built community by planning bi-monthly internal and external networking events

Identified target clients; developed relationships; schedule and conduct business meetings; identify and explore needs, present solutions, and secure profitable engagements

Bank of America Westlake Village, CA Jan 2013 – July 2016

Officer Loan Review Analyst I /Sr. Quality Assurance Analyst

Led various teams in data tracking, reporting, and managed internal control gap issues plans

Forensic analysis and delivery of documentation to recover expenses paid on distressed assets. Secured over $1

million in recovered expenses on distressed assets

Acquisition of critical documentation from external vendors to satisfy claims with Mortgage Insurance companies

and Government Sponsored Enterprises

Identified risk areas, assessed control deficiencies, made recommendations to improve business processes

Led trainings for new associates on procedures and systems by providing coaching and establishing rapport

Volunteered to lead multiple employee engagement initiatives and received 6 Global Recognition awards for

commitment, dedication, teamwork, and expertise in completing multiple projects

Rose International Inc. (Contractor – Bank of America) Westlake Village, CA Dec 2011 – Jan 2013

Loan Review Analyst I

Assisted Mortgage Insurance Claims Management Team in reviewing claims by re-verifying and requesting missing mortgage loan information on hundreds of loans from various external vendors and internal documentation procurement.

Developed a working knowledge of the policies and procedures with an emphasis on concise and efficient documentation

Cross-trained in Government Sponsored Enterprises Claims Management Forensic Team processes and Forensic Operations Team processes

Ross Morgan Company Inc. Woodland Hills, CA Jan 2009 – Dec 2011

Asst. Onsite Property Manager/Office Manager

Built and managed relationships with multiple external vendors to secure various services for a 1279-unit condominium complex.

Responsible for managing multiple tasks in a fast-paced environment while providing costumer service to board members and over 3000 residents.

Conducted property walkthroughs and lead internal meetings to facilitate effective planning, and execution

Designed and implemented proactive programs to decrease cost to HOA

EDUCATION

University of Delaware Newark, DE

Bachelor of Science in Exercise Science 2002

Concentration in Business and Fitness Management

Dean’s List, University Academic Award, and University of Delaware Merit Award

University of Delaware Track and Field Division IA

SKILLS

Proficient user of all Microsoft Applications, including Word, Excel, Outlook, Teams, OneNote and PowerPoint

Workday, Kenexa, Concur, Google Docs, Zoom, Power BI, CRM, Smartsheet, SAP, Slack, Fieldglass, and Encompass

Studying to obtain PHR® Certification

LEADERSHIP AND VOLUNTEERING

Board Member for Women United – United Way of South Sarasota

Treasurer and Board Member for Lakewood Ranch Touchdown Club Inc.

Board Member for University of Delaware Alumni Board Los Angeles Chapter

Participated in Toastmasters

Finished the LA Marathon

Team Captain for Bank of America’s Employee Get Active Program

Volunteered with the Dream Center in Los Angeles, Senior Concerns Center, Special Olympics, and Team Jen for Cancer.

PROFESSIONAL PROFILE

A strong communicator with a positive attitude, a passion for learning, fostering relationships, and helping others succeed. Pro-active and results oriented with industry experience in accounting professional services, entertainment, mortgage, residential property management and credit management. Motivated by continuous improvement, quality output, and collaboration.

Proven ability to efficiently prioritize, consistently exceeds deadlines, and effectively evaluate problems and generate solutions.

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