Service Representative Data Entry
Resume:
Lisa Robertson
Hayden Indiana 47245
OBJECTIVE
Strong interpersonal communication skills. Problem analysis skills and problem solving. Organizational skills and customer service orientation. Adaptability and ability to work under pressure. Over 20 years experience in fast pace customer service environment.
EXPERIENCE
Orkin Pest Control
Customer service Representative
Jan 2019 - March 2020
Support clients across a variety of business needs.
Support technicians as well as daily schedules.
Booking and rescheduling customers as needed.
Accounts payable and receivables.
Clerical, data entry and phones.
Sales.
Fiserv
Regional Customer service Representative
April 2000 – January 2015
Support clients across a variety of business needs.
Provide reports to clients, such as order placements and account information.
Process of daily card files.
Supported various Financial Institutions.
Developed relationship with clients visits and telephone.
Interacted with other departments as needed to resolve critical issues and error trends.
Kept clients apprised and notified related to work status.
Provided client quotes.
UPS Supply chain Solutions
International Air Export Agent
February 1987 – April 2000
Set up and managed paper and electronic filing systems
Recording of information, updating paperwork, maintaining documents, such as for TSA and US Customs.
Responsible for making sure that all shipments were in compliance with all applicable agencies including US
Customs and TSA.
Responsible for logistics of cargo from clients facility to final destination.
Responsible for negotiations with airlines for best pricing.
Provided quotes to clients.
EDUCATION
Emmerich Manuel High school
High school Diploma -General Studies Indianapolis Indiana
University of Phoenix – Business Management Phoenix Arizona
Empire Beauty School – Cosmetology Indianapolis Indiana
Contact this candidate