Teresa Garcia-Cruell
**** **** ** *****, *******, FL 33014
********@*****.***
OBJECTIVE: To obtain a challenging position that will allow me to advance my analytical qualities and use the skills I have obtained and acquire new abilities that can help me grow professionally within. Work History:
Catholic Hospice/Cust.Svc.
03/2022 – 10/2022
A1 Property Services
07/2019 – 03/03/2022
GAVC, Hialeah, FL 06/2019 - 01/2022
Secretary 02/2003 - 05/2012
• Excellent Customer Service Skills
• Ability to work in fast-paced environment
• Reliable and Dedicated Employee
• Computer literate, data entry skills
• Collections Specialist
New Life OBGYN, Hialeah, FL 06/2012 - 05/2019
Medical Secretary/Collections
• First point of contact for customers
• Purchase office supplies and equipment
• Collections, Insurance, Accounts Payable, Accounts Receivables & Payroll
• Vendor relations, Purchasing
• Liaise on owner's behalf
• Training
• Responsible for researching discrepancies and to make sure invoices are paid in full
• Opening and closing old Accounts.
• Checking Credit and Bank References
• Enter daily cash receipts
Las Palmas/Assistant Mgr. 01/2000 - 12/2002
Customer Service
• Work orders
• Bank Deposits
• Review of Applications
• Scheduling Events
American Medical Depot, Opa-Locka, FL 07/1997 - 10/1999 Collections Specialist
● Responsible for contacting multiple Government Accounts in a professional interaction to bring past due accounts to current status
● Research all discrepancies on all unpaid past due invoices
● Liable for bring over 700 accounts to current status
● Deposit checks on a daily basis
● Process Credit Card Payments
● Research all short-paid invoices
● Process & post daily invoices and Monthly Statements to customer
● Factor Invoices when needed
● Enter daily cash receipts
● Update Contact Information.
● Run Monthly report to decrease or increase credit limit Dr. Olivera, Punta Gorda & Ft. Myers 02/1992 - 07/1997 Office Manager
● Hiring and Training staff
● Meeting and greeting patients
● Maintaining medical records.
● Responsible for patients to bring past due accounts to current status.
● Liable for bringing over 500 accounts to current status.
● Research discrepancies on all unpaid past due invoices.
● Process Credit Card Payments
● Assisted in Accounts Payable as needed.
● Ordering supplies
Ismael Montane, M.D. & Wilfredo Amaya, M.D.
Orthopaedic Surgery 01/1987 - 02/1992
Office Manager
● Hiring and Training staff
● Meeting and greeting patients
● Maintaining medical records.
● Responsible for patients to bring past due accounts to current status.
● Research discrepancies on all unpaid past due invoices.
● Process Credit Card Payments
● Assisted in Accounts Payable as needed.
● Ordering supplies
Education:
Hialeah Senior High School - High School Diploma – Some College Courses Special Skills:
Knowledge of: Excellent computer Skills, QuickBooks, Great Plains, Navision, Quantum, SAP, Microsoft Dynamics GP DDI accounting programs, Oracle Excellent Communication Skills
Language: Fluent in English and Spanish
Computer Skills: Microsoft Words & Excel, Outlook
References:
Elena Ferrara - Office Manager-NewLife OBGYN – C 305-***-**** O 305-***-**** Dr. Gerardo Olivera – Riverview 772-***-**** –
Katherine Bernardoni - Business Manager @ Accounting Principals D 954-***-****