Transportation Security Customer Service
Resume:
PATRICK CLARK CANNIFF
Day time Phone: 703-***-****
Evening Phone: 703-***-****
Email: adt6he@r.postjobfree.com
Page 1 of 5
Summary:
This resume will illustrate over 20 years of practical experience in Project Management, Occupational Health and Safety Management and Program Management. My experience includes Power Plant Environmental Management, Health and Safety Management, Corporate Risk Management, Emergency Preparedness and Emergency Response Command System, Project Implementation Management, Functional Data Analysis, System Integration Management and Acquisitions Management. While managing numerous airport projects for TSA. I have successfully delivered safety hazard mitigation solutions and corrective action solutions and Systems Integration on time and on budget. My diverse responsibilities have also included life cycle project management and program planning and development in a multitude of industries. My experience also includes procedure writing, configuration management, equipment deployment, life cycle project management documentation, tracking and reporting of issues and risks, quality assurance and quality control of deliverables and implementation of a change control processes. Knowledge, Skills, Abilities and Experience.
I have received education, training and have direct knowledge and experience in occupational health and safety regulations, standards, procedures, methods, and techniques in order to provide policy direction to staff and management. I have experience and the ability to plan, organize, direct, operate and evaluate a safety and occupational health programs involving a wide variety of hazards and unsafe conditions. I have the ability to oversee and perform administrative duties to maintain data bases, analyze data, and make recommendations. I have experience and a strong ability to communicate orally and in writing using various methods of communication media.
• I have been responsible for managing, directing, and overseeing multiple projects. I have managed these projects through a staff of subcontractors, government officials, and airport and airline stakeholders. I have completed more than 30 Explosive Detection System (EDS) projects as the Site Lead for the Transportation Security Administration (TSA) Office of TSA/OAPM Deployment and Logistics Division Program.
• I have written the scope for these projects, obtained approval for the written scope and authorization for funding. I have procured and assigned resources and monitored the progress of the various teams and stakeholders.
• I have been responsible for negotiating adjustments in the projects’ timetables, budgets, scope and coverage with contracting office’s senior management at the TSA headquarters level.
• I have provided management guidance interpreting and applying complex OSH guidelines, policies and regulations. I have been responsible for recommending corrective actions to address unique workplace environments and related hazards. I have provided direction and guidance to senior and executive management and various stakeholders regarding OSH regulations, policies and procedures.
• I have been trained in and have successfully applied management techniques to administer the following safety and occupational health programs such as; education and training, accident investigation, risk management, contractor safety, scaffold safety, vehicle and specialized (heavy) equipment safety and industrial hygiene surveys.
• My experience in evaluating and assessing safety practices includes but is not limited to participating in high risk assessments participated in high risk evaluations, accomplished multiple airport safety projects simultaneously, exposed to high safety risk, evaluated and participated fire suppression activities and training, evaluated field operations, wrote, evaluated and reviewed Job Hazard Analysis (JHA), evaluated construction activity projects
• I have been educated and received formal training in the ability to plan, organize, direct, operate and evaluate a safety and an occupational health program and projects involving a wide variety of hazards.
• I have education, training and direct experience reviewing and following safety procedures safety & health program issues, administering safety inspection corrective actions, safety inspection remodeling, conversion of equipment within existing buildings, Job Hazard Analysis (JHA), risk assessment and analysis and accident Investigation analysis.
• I am an experienced and skilled Safety and Occupational Health Project Manager. Based on my comprehensive knowledge of concepts and principles of the OS&H laws and regulations I have recommended new courses of managerial action requiring extension and modification of existing safety and occupational health management techniques. I have developed and implemented policies and procedures for accident prevention and hazard control.
• I have organized and executed project budget reviews, proposed equipment procurement requests to ensure the inclusion of safety features necessary for compliance with industry standards, analyzed unsafe conditions and operations and provided recommendations for abatement and mitigation. I have developed and managed data bases for tracking employee injuries/illnesses, employee training and facility hazards and unsafe conditions. I have analyzed accident and mitigation trend- based data collected and have conducted strategic planning with senior management to develop OSH action plans
• My experience has allowed me to develop the following interpersonal communication skills and I have routinely applied these skills at work: I have facilitated resolutions involving conflicting interests among parties whose cooperation was needed in order to meet project objectives. I have interacted effectively in situations where frequent changes, delays, and unexpected events, that caused major shifts in priorities, timetables and funding,, provided direction. I have been in a position to administer consequences to employees and was responsible for holding others accountable in order to meet OSH program requirements. On occasion I have had to recommend and/or persuade others to adopt new methods, procedures, and techniques in order to improve safe operations.
• I have developed a strong ability to communicate in writing and I have applied these skills at work. I have written the following documents in the course of doing business for the agencies/organizations employing me: program and project evaluation reports, reports of analyses involving client organizations, safety programs, work processes, and improvement initiatives, OSH policies, guidelines, and written procedures, memoranda of understanding (MOU) and service level agreements, employee training materials and documentation of evidence used in formal accident investigation proceedings.
• I have personally performed the following activities in order to deliver excellent customer service on behalf of my employers and contract clients. I have provided other employees with examples, guidelines, and training on customer service techniques, I have recognized and recommended rewards for employees who provide excellent customer service. I have effectively addressed PATRICK CLARK CANNIFF
Day time Phone: 703-***-****
Evening Phone: 703-***-****
Email: adt6he@r.postjobfree.com
Page 2 of 5
occurrences of poor customer service and carried out procedures and mechanisms to develop ongoing customer feedback. I have implemented processes to ensure customer satisfaction with services delivered. Work History:
Bluewater Federal Solutions, Inc. 9/7/10 – 11/13/2020 1800 South Bell Street, Suite 201 12/08/2008 – 3/26/2010 Arlington, VA 22202
Senior Project Site Lead (Supervisory): Transportation Equipment Deployment (TEDS) Program, and Standalone Deployment and Baggage Integration (SDBI) Task Order. TSA Task Orders 42, 10, 23, 51 and 63. Senior Site Lead for the Transportation Security Administration (TSA) Office of TSA/OAPM Deployment and Logistics Division Program: While serving as the TSA SDBI Project Manager, I performed full life-cycle project management at assigned federalized airports throughout the U.S. which includes over 40 specific airport projects. I utilized stakeholder management and communication skills to coordinate with local contractors during construction and installation of Security Safety equipment for recommended corrective action. To ensure equipment installation and workplace safety. I provided technical assistance to TSA HQ and airport TSA Management, as well as conducting inspections of established worksites to ensure compliance with published safety and occupation health standards. While working with the Deployment Group I removed, relocated and installed Explosive Detection Systems (EDS) in multiple airport locations along the East coast. Outstanding Performance Award: I received the "2009 Project Management Award for Outstanding Customer Satisfaction," while achieving a 99.98% overall customer satisfaction rating based on received customer surveys. Extraordinary Achievement Award: I received the 2017 Certificate of Recognition for a disaster recovery mission on St. Thomas Island after the double hurricane event in 2017.The mission was to get the airport baggage screening operation back to a working order.
Supervisors: Andrew Wing Jones, Director, Bluewater Federal; 703-***-**** Kevin McGovern, Task Order Manager, Leidos, 443-***-**** Evoke Research Consulting, LLC (P3 Partners, Inc) 3/31/2010 - 9/3/10 Contract Support for OIT Emergency Coordinator
Office of Information Technology
Transportation Security Administration
Department of Homeland Security
701 12th Street
Arlington, VA 22202
Project manager: TSA OIT Emergency Management Coordination Support Assisted TSA OIT Emergency Manager with review of existing Emergency Preparedness Plans and assisted in performing GAP analysis of existing plans. Assisted in the planning and preparedness activities needed in order to improve OIT’s ability to respond to and recover from emergency incidents and special events. I assisted in the planning, development, and operations of OIT emergency exercises. I conducted a review and prepared a summary of OIT impact within the TSA Continuity of Operations
(COOP) Plan. I conducted a review and prepared a summary of OIT impact within the TSA Continuity of Government (COOG) Plan. I conducted a review and prepared a summary of OIT Impact within TSA’s Disaster Recovery Plan (DRP). I participated with the committee to review and COOP, DRP and BRP planning. I participated and provided support during critical incidents and exercises. I participated in the Maryland State 2010 Hurricane Zulu Exercise in Ocean City, MD. Supervisor: Matthew Leger, Director, 540-***-****
Employment Enterprises, Inc. 6/12/2006 – 11/07/2008 10328 Battleview Parkway
Manassas, Virginia USA, 20109
Corporate Risk Manager
As the Corporate Risk Manager I was responsible for developing corporate safety procedures, exposure control plans and policies for corporate headquarter as well as a diverse client base. I developed the corporate Emergency Preparedness, Business Continuity, Business Recovery and Disaster Control Plans. I developed the corporate Continuity of Operations Plan (COOP). I provided technical assistance as the SME to our client establishments and corporate employees to achieve and maintain safe working environments in there market. I developed the client company’s Loss Control Programs, which included corrective action recommendations to business owners and stakeholders. I managed the corporate Workers’ Compensation Management which included work related injury/illness claims management, OSHA compliance record keeping and reporting, accident investigation and documentation of recommendations for corrective actions. Supervisor: Nancy Zsebo, Executive Vice President Human Resources, 703-***-**** Covanta Energy, Inc 12/1993 – 5/31/2006
9898 Furnace Road
PATRICK CLARK CANNIFF
Day time Phone: 703-***-****
Evening Phone: 703-***-****
Email: adt6he@r.postjobfree.com
Page 3 of 5
Lorton, Virginia USA, 22179
Facility Safety Coordinator
As the facility Safety Coordinator I was responsible for managing and enforcing established corporate safety policies and procedures at the facility plant level which included but was not limited to: Facility level OSHA compliance and record keeping, accident investigation and implementation of corrective actions. I was responsible for compiling, scheduling and conducting all facility safety training. I was responsible for the facility loss control walk-downs, facility audits which included documentation of findings and recommendations for corrective action. I conducted facility industrial hygiene monitoring and reporting. I managed and supervised all confined space entry operations and permit control. I was responsible for the procurement of necessary tools, equipment and supplies, for the safety program. I was responsible for managing of the required occupational medical surveillance and occupational physicals. I was solely responsible for conducted and recording all facility respirator fit testing. Supervisor: Scott Drew, Facility Manager: 703-***-**** Supplemental Waste Program Manager
As the Special Waste Program Manager I was responsible for the overall Management of the facility Special Waste Destruction Program, sales and marketing of Special Waste Program, providing customer service to Government and Private sector client base (Primarily made up of Federal, State and Local Government and Law Enforcement agencies) and maintaining the daily and weekly special waste delivery schedules including coordination and all logistical support. I was responsible for the procurement of required tools, equipment, supplies and outside services. I conducted all of the client invoicing, generation of revenue and receiving reports, maintaining the accounts receivables, aging/past due collections and financial reconciliations. I was responsible for developing and submitting the annual special waste budget and profit forecasts, archiving of special waste profiles, facility review documents, recordkeeping and reporting. I managed a labor support team of prison laborers and temporary employee labor force, which included documenting their performance and conducting annual performance reviews. I was responsible for ensuring program profitability while avoiding negative impact to the facility operations or causing damage to the combustion equipment and ensuring the program was operated in compliance with facility and corporate safety policies and operating procedures. My program was managed in compliance with all facility air, water and solid waste operating permits in addition to all applicable federal, state and local environmental, health and safety regulations.
Additional duties and accomplishments:
• Wrote and assisted writing multiple company documents including; Program SOP’s, marketing brochures and program sales presentations.
• Lead person in creating the corporate and Fairfax Facility Supplemental Waste Standard Operating Procedure, Secure Destruction job safety analysis, multiple training guides and training presentations.
• Wrote the safety procedures relating to the Supplemental Waste Program.
• Maintain communications with the State of Virginia Department of Environmental Quality and the Fairfax County Division of Solid Waste in regards to Supplemental Waste program operations. Supervisor: Joseph Treshler, Executive Vice President; 813-***-**** Military Experience:
US Army 1984 – 1988
3d US Infantry, The Old Guard, Honor Guard Company Ft. Myer, VA 22202
Team Leader, Firing Party Commander and Training NCO for Full Honor Military Funeral Details Team Leader and Training NCO for the US. Army Silent Drill Team Education:
Harry S. Truman High School
Levittown, Pennsylvania, USA 19057
High School Diploma – June, 1983
Northern Virginia Community College
Annandale, Virginia USA
Semester Credits
Emergency Management Institute
Online College Credit Units Earned
Chesapeake Region Safety Council / Mid-Atlantic OSHA Training Institute Education Center Advanced Safety Certificate and Continued Education Credits (CEUs) earned. Project Management Institute
Project Management Professional Exam Preparation Course. PATRICK CLARK CANNIFF
Day time Phone: 703-***-****
Evening Phone: 703-***-****
Email: adt6he@r.postjobfree.com
Page 4 of 5
Specific Job-Related Training and Experience:
Emergency Management Institute Courses
• An Introduction to the National Response Framework Course (CEU) IS-800.b
• Continuity of Operations (COOP) Awareness Course (CEU) IS-546.a
• Introduction to Continuity of Operations Course (CEU) IS-547.a
• Introduction to the National Incident Management System Course (CEU) IS-700.a
• Introduction to the Incident Command System Course (CEU) IS-100.a
• ICS for Single Resources and Initial Action Incidents Course (CEU) ICS-200.a
• NIMS Multiagency Coordination System (MACS) (CEU) IS-00701.a National Safety Council / OSHA Training Education
• VA OSHA, OSHA Compliance (CEU’s)
• VA OSHA, General Industry, 10-Hour Certification
• VA OSHA, General Industry, 30-Hour Certification
• VA OSHA, Construction, 10-Hour Certification
• National Safety Council: Safety Committee Organization (CEUs)
• National Safety Council: Safety Management Techniques and, Team Safety (CEUs)
• National Safety Council: Principals of Occupational Safety and Health (CEUs)
• National Safety Council: Ergonomics – Managing for Results (CEUs).
• National Safety Council: Safety Inspections and Incident Investigations (CEUs)
• National Safety Council: Advanced Safety Certificate Other Job Related Courses and Training
• Chemistry for Non-Chemists Course (CEU)
• Hazardous Waste Operations and Emergency Response Course & 24-hour Certification
• First-Aid, CPR and AED Certified (American Red Cross)
• Scaffolding; Construction and Inspection; trained “competent person.”
• Certified Trainer: Heavy Equipment: (AWP, PIT, Earthmoving Equipment)
• UMDNJ: Accident Prevention and Investigation (CEU’s)
• Fall Protection/Fall Arrest: “Competent Person” Certified
• Project Management Academy: PMP Exam Preparation Course (40 hours) Written and Oral Communication
• Proficient in MS Excel, Word, PowerPoint and SharePoint software
• I have used standard word processing software to draft work and non-work related documents and reports.
• I have used appropriate procedures for developing technical and program-specific written documentation such as special reports, manuals, procedures, management directives and protocols.
• I have had the responsibility of tailoring messages and customizing styles of written communication (emails and inter- and outer-office memos) to the needs of a particular audience.
• I have been required to develop numerous speeches, presentations and training presentations and present them to groups of various sizes in work and non-work related settings.
• I have had to relay technical information to non-technical audiences orally and in writing.
• I have had to respond to questions and concerns when communicating orally with coworkers, supervisors and class attendees.
PATRICK CLARK CANNIFF
Day time Phone: 703-***-****
Evening Phone: 703-***-****
Email: adt6he@r.postjobfree.com
Page 5 of 5
Personal References: Jerry Black, Civilian, Account Executive CRITERION SYSTEMS
adt6he@r.postjobfree.com
Denisa Shea Graham, Medical Assistant
Washington Nephrology and Assoc.
Bill Baker, IT Specialist
DHS / Immigration and Customs Enforcement
adt6he@r.postjobfree.com
Business References: Joe Piatt
Assistant Integration Coordinator- Western Region
U. S. Department of Homeland Security, Transportation Security Administration Office of Security Capabilities, Deployment & Logistics Division 202-***-****
adt6he@r.postjobfree.com
Kevin McGovern
Task Order Manager, TSA Security Equipment Systems Integration Leidos, Corp.
adt6he@r.postjobfree.com
Brian P. Zimmerman
Checked Baggage Integration Coordinator
Deployment and Logistics Division
Office of Acquisition Program Management
TSA/DHS
571-***-**** (office) 202-***-**** (cell)
Adam Hawkins
Senior Director, DHS Transportation, USCG, and Secret Service SRA International, Inc.
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