Issa T. Issantu

**** * ****** **, ****** IL *****

Cell Phone: 713-***-**** Email: adt6bw@r.postjobfree.com

Professional Summary

A Results-driven Logistics Operations Manager, with more than 12 years experience of direct management of operations with performance and metrics, process improvement, and Lean techniques. Open to relocation, and flexible to work any available shift to improve production, new product development, order fulfillment, operations management, through an understanding of procedures for incoming and outgoing shipments. A Certified Master Black Belt in Lean Six Sigma methodology with a professional record of increased responsibilities in process ingeneering, transportation, logistics and supply chain management. An experienced leader achieving production goal and understanding different processes and current regulations.

Skills Highlights

Project Management

Strategic Analytics

Continuous Improvement

Transportation and Supply Chain

LTL negotiation

Small packages SOPs

Supply Chain Technology Applications

DMAIC Process

Cycle Counting Strategy and Execution

Warehouse Operations

Suppliers Performance Evaluation

Quality Engineering

Strategic Marketing

End-to-end business insights

Budget and Variance Reporting

Six Sigma Training

Carriers Evaluation

KPI Monitoring

Hazmat Processing

SAP & WM

Vendors on-boarding

Process standardization

Core Accomplishments

-As a Sr. Production Manager, I reduced transportation cost by 22% in two years by integrating e-commerce and stores businesses with the Buy-Online-Ship-to-Store (BOSS) and Buy-Online-Pick-In-Store (BOPIS)

-As an Operations Manager, I created an automated problem identification to eliminate waiting time for materials unavailability at the point of use in the manufacturing plant, saving the company $2,5 M, and achieving 4.5% adjusted expense to 3rd party on a goal of 4.6%, 99.01% on-time delivery on a target of .19%, and 10% inventory variance, on a goal of 2.00%.

-I have created a 5-minutes Daily Work Load Report using refreshable capacities of Excel to eliminate a daily 2 hours reporting system, saving the company $360,000 in consultancy expenses.

Education:

Doctor of Business Administration: Global Ops & Supply Chain Management, Capella

MS/Major: Business Management, 5/2013 Greenville College

BS/Major: Supply Chain & Organizational Leadership, 5/2010 Greenville College

BS/Major: Business Administration (Communication), 4/2005 University of Kinshasa

Certifications

Graduate Certificate in Logistics & Supply Chain Management: St Francis University

ERP Certificate with SAP: Penn State University

APICS CPIM: APICS (underway)

Master Black Belt Lean Six Sigma: Caterpillar University/Villanova University

Technical skills

MS Excel and MS Access user

Microsoft SQL Server and Oracle user

SAP and ERP certificate

Excel Minitab, Vlookup, Hlookup, Pivot data and different other functions used for more in-depth data mining and analysis

Professional Experience:

August 2015-December 2020

The Home Depot, 22672 N Pemberville Rd, Luckey OH 43443

DFC Sr. Logistics & Production Manager

Responsibilities and accomplishments

Lead and supervise production teams in the DFC network in charge of fulfilling on a daily basis customer orders coming from the online platform of the company.

Own operations function including the planning and the execution of the plan based on human resources available and the network selling goal of the week

Manage the overall safety of operators, maintain quality and performance of the campus to ensure a high level of customer experience and accountability for meeting operational goals.

Use analytical methods and a variety of tools to understand, predict, improve, and control logistics operations and processes in the DFC network comprising 8 DFC campuses across the country.

Oversee and monitor the building performance as related to safety-quality and velocity (people-customer and service) with a reference to process improvement using DMAIC methodology.

Analyze data management and performance by identifying problems and developing recommendations that support logistics and supply chain management

Manage strategic planning and forecasting with possibility of appraising performance, rewarding and disciplining associates and resolving conflicts when they occur.

Train, mentor, and develop teammates in lean six sigma techniques.

Work with functional leaders to identify future opportunities and project and plan their implementation.

Manage 3PLs and Green Belts from the five campuses with a $6 million budget for Lean Six Sigma projects.

January 2015-August 2015

John Deere, 1175 E 90th St, Davenport, IA 52807

Sr. Operations Manager

Responsibilities and accomplishments

Mentored a team of Business Analysts in the training and supported of two manufacturing plants

Negotiated, purchased and implemented delivery technology to two construction and forestry manufacturing plants

I Oversaw the onboarding suppliers and vendors for the New Product Development Program. I could negotiate discounts, and manage off-site warehousing with designated 3PL (TMI) for Forestry and Construction Division

Handled two cross-functional projects with overseas vendors switching into SAP, on the replenishment lead-time reset and on the pre-built inventory to face three months’ vendors’ shutdown.

I Oversaw the Kanban set, kits building, and returnable racks design and management within the Forestry and Construction Division.

Maintained an updated T board to manage the implementation of new ideas as well as the control of KPIs.

Put in execution my proficiency in Microsoft Office and advanced Excel use (experience w/pivot tables, v-lookup’s, reporting, etc.) to establish analytical KPIs and a tool that helped to manage Material Availability at Point of Use (Maapou). The purpose of the instrument was to resolve to increase WIP with tractors built with missing hardware.

Managed materials storage projects in conjunction with business initiatives such as order response, international sourcing, kitting, new product parts staging, and inventory-built activities.

June 2014- December 2014:

Case New Holland (CNH Industrial) 1930 Des Moines Ave, Burlington IA 52601

Lean Logistics & Procurement Engineer (NPD)

Responsibilities and accomplishments

Contributed to the company's continuous quality improvement processes

Initiated and implemented cost reduction ideas inside the plant and across the company as I was on board vendors for the five new lines of the project.

Was the focal point between NP users [farmers] and NPD Engineers designers to canalize inputs from customers to the design of future products that fit customers’ expectations (augers, corn combines, etc.)

Took an active part in product development and manufacturing engineering activities, and assisted in developing designs from a DFM/DFA perspective.

April 2012-July 2014:

Caterpillar Logistics (122 S Duncan Rd, Champaign IL 61822)

CPS Team Member (Inbound)

Material handling including packing, relocating, and participating in continuous improvement

July 2010-March 2012:

Caterpillar Logistics (122 S Duncan Rd, Champaign IL 61822)

CPS Team Member (4th shift)

Responsibilities and accomplishments:

Material handling including picking, packing, relocating, and participating in continuous improvement

April 2008-June 2010: Caterpillar Logistics (101 E Mercury Dr, Champaign IL 61822) CPS Team Member (Outbound)

Responsibilities and accomplishments:

Material handling including picking, packing, relocating, and participating in continuous improvement

March 2005-December 2007

United Nations Development Program/DR Congo (APEC)

Logistics Expert

Responsibilities and accomplishments:

My first experience in Logistics was to supervise the entire Electoral Supply chain activities (Quantification, supply planning, procurement, shipping, warehousing and distribution of electoral materials) and sourced all logistics needs for the United Nations Development Program in DR Congo. I have supervised and monitored warehouse activities and processes to ensure continuous availability of electoral materials, enrollment kits, and so forth, and successfully achieved the execution of one of the most complex project ever for UNDP.

June 2005-December 2007

University of Kinshasa/Department of Communication

Tutor & Assistant

Responsibilities and accomplishments:

My role was to discuss assigned duties with assigned Professors to coordinate instructional efforts, tutor and assist students individually or in small groups, helping them master assignments and reinforce learning concepts presented by Professors or Lecturer.

UNPAID & VOLUNTEER EXPERIENCE

May 2010-Present

Habitat for Humanity

Habitat for Humanity Volunteer

Responsibilities and accomplishments:

I used to spend my weekend assisting with logistical arrangements for my local volunteers’ group. I also frequently travel with Global Village staff to worksites locations and seek to provide a meaningful intercultural exchange for all people involved in Habitat for Humanity activities.

LANGUAGES PROFICIENCY

- English: Spoken and written (Excellent)

- French: Spoken and written (Excellent)

- Portuguese: Beginner

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