Data Entry Customer Service
Resume:
Erin MURRAY
Office Professional
Jackson, GA 30233
Erin.murray9220
@gmail.com
PROFESSIONAL SUMMARY
EXPERIENCE
Organized and dedicated Adminis with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills..
November 2020 - January 2023
Executive Assistant
GIFTED Benefits Providers
.Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Handled logistics, catering, agendas and travel arrangements for meeting and event planning
Increased efficiency and team productivity by promoting operational best practices in a remote setting.
Managed budgets, calendars, appointment scheduling, employee and event itineraries and meetings.Answered high volume of phone calls and email inquiries
Created and maintained CRM database with customer and employee updates and report generation.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
SKILLS
●Efficient, Organized and Detail-Oriented
●Microsoft Office -Word, Excel, Outlook
●Google Workspace- Docs, Sheets, Slides
●Multitasking and Time Management
●Verbal and Written Communication
●Call Center Operations
●Spreadsheet Management and Data Input
●Customer Service Focused
●Skilled cold calling and rapport building
●Upbeat and Positive Personality
●Scheduling and Coordinating
●Proficient with 10 key with 50 WPM
March 2011 - November 2020
Office Manager
Hughes Agency
Developed recordkeeping systems for employee records and company documents to optimize operations
Supported company leaders by managing budgets, scheduling appointments, and organizing itinerary
Completed administrative tasks by performing business correspondence, transcription and data entry.
Managed workflow scheduling, data entry and accuracy verification for large data projects.
Generated a specific candidate pool for career opportunities through strategic placement of internet advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
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