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Data Entry Customer Service

Location:
Apple Valley, CA
Salary:
$26 hourly part-time
Posted:
December 22, 2022

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Resume:

Linda R. Aguilar

***** ******** **** ***. ***** Valley, CA 92307 • 760-***-**** • adt69l@r.postjobfree.com Skills and Abilities:

• Leadership

• Customer Service

• Presentation and training skills

• MS Office: Microsoft Word,

Excel, Outlook, and PowerPoint

• Data Typist

• Time Management

• Record Keeping

• Office phone skills and iOS

operating systems

• Motivational Interviewing skills

• Excellent interpersonal skills

• Crisis aversion techniques

Certificates:

• Office Services: June 2022

• Data Typist June 2022

• CPR/AED/First Aid: April 2021

• HIPPA for Business Associates:

June 2022

• Ohio Risk Assessment System

(ORAS): February 2022

• Courage to Change Interactive

Journaling Facilitator Trainer:

June 2022

• Motivational Interviewing

Training: November 2016- Present

• ServSafe Manager Certification:

December 2019

Education

2022- In Progress

Victor Valley College

Associate of Science Degree:

Business Education Technology

Professional Experience:

Job Developer • Cal State San Bernardino Reentry Initiative 3/2015 – 12/2022

• Manage and oversee the employment status of a criminal justice population of approximately one hundred clients.

• Evaluate the client’s aptitude, skills, and training.

• Strategize interactive interviewing scenarios.

• Support clients with preparing a resume, cover letter, and reference list.

• Refer the client to appropriate employers, training, educational facilities, and community agencies.

• Supervise weekly job development classes.

• Instruct the Courage to Change Interactive Journaling curriculum.

• Maintain detailed and updated records of the client’s employment status.

• Utilize motivational interviewing skills to assess the client’s employment goals.

• Communicate with clients by telephone or in-person to discuss employment opportunities and strategic planning.

• Execute data entry of required case notes regarding the client’s employment progress and status.

Community Relations Director • Pacifica Senior Living 12/2010 - 2/2015 (Activities Director/Care Staff)

• Coordinate marketing community events.

• Maintain public relations, community networking, and outreach with professionals.

• Prepare monthly and daily marketing plans.

• Schedule medical assessments and on-site tour appointments.

• Facilitate new resident intake placement.

Cook Supervisor • Federal Bureau of Prisons

5/2001 - 11/2010

• Supervise and train a diverse group of individuals within a criminal justice system.

• Promote the safety and security of the institution throughout the meal preparation.

• Evaluate and prepare a monthly performance appraisal for payroll.

• Implement time management awareness in the preparation of the quantity cook meals.

Operation Supervisor • Taco Bell, G.M.B.S. Inc.

9/1996 – 4/2001



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