DEBORAH L. SUDDUTH
Columbus, Ohio 43232
Cellular 614-***-****
*********@*****.***
SUMMARY
To obtain a position where I can effectively utilize my expertise in funding, Customer relations and Staff leadership to grow with the company. Experienced in computer software and training skills which include internal and external relationship building, I enjoy learning as well as sharing my knowledge with others. I look forward to being part of a team as well as being a team leader.
PROFESSIONAL EXPERIENCE
Total Title Services, LLC 2021-2022
Escrow Controller
•Verify and check all figures are correct for funding
•Create and send all ACHs
•Create and send all Wire transfers
•Printing and mailing checks for all funding deals
•Reconciliation for multiple bank accounts
•Running daily reports and follow up on all outstanding balances
Nationwide Children’s Hospital 2018-2021
Billing Specialist/Patient Account Rep
•The timely processing of any duties or activity affecting prompt monetary reimbursement to the hospital for services which it has rendered.
•Efficient billing of claims to patient and third-party payers
•Timely follow-up and collection activity to accounts
•Prompt response to customer requests and inquiries
•Work extensively with members, third party payers, state/federal/local governmental agencies, and physicians
Ohio Health Primary Care, Gahanna, Ohio 2016-2018
Front Office Supervisor
•Update and change upcoming Physician’s schedules and ensuring staff knowledge.
•Planned and executed staff training and meetings.
•Coordinating and oversees scheduling, supervising, and development of front office receptionists and approval of time off.
•Maintains and monitor daily statistics and reports to ensure appropriate staffing levels based on unit of service standards.
•Verifying daily reconciliation of the patient payments and creating daily deposits.
•Maintained close and harmonious working relationships with all departments through clinic coordination meetings.
•Verified patient's eligibility and benefits with Insurance Companies.
•Assisted the Office Manager with daily tasks to ensure smooth daily operations.
Generations Family Medicine, Gahanna, Ohio
1998-2016
Billing Clerk/Internal IT support/GFM Management Team
Maineville Family Physicians, Maineville, Ohio 2009-2017
Billing Clerk
TECHNICAL SKILLS
Qualia, Hud evaluation and creation, doc u sign, ICD 9 / ICD 10 knowledge, EPIC Software, McKesson Software, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Docs, Cisco WebEx, Quick Books, Medical Terminology, HIPPA Compliance, Training and Development
STRENGTHS
Problem solving
Microsoft applications
Training and Development
Accounting Software
10-key / keyboarding
Detail oriented
Internet
HIPPA Compliance
Customer Service
Billing Software/EMR
Education
Barnesville High School, Barnesville Ohio
High School Diploma 1990
Post University, Waterbury, CT
Associate of Science – Accounting
2021- present