Keith Guzman

404-***-****

**** ***** **** ****

Riverview, FL 33578

adt62c@r.postjobfree.com

Summary:

Ihave 15 years plus experience includin; ite, Manager, Sales Leader and Sales Leader in

Communications. My skills and experiences include: Customer Service, Calculator, Cashier, Inventory

Management, Facilitate Meetings, Creating Evaluations, Recruitin Staffing, Inventory Control,

Knowledgeable of Cell Phones Dev ices, Resolving Customer, Staff Complaints, Hiring and Firing Staff,

Accountancy, Customer Satisfaction, Point Of Sales, Quality Control, Retail Sa! ety, Sales, Documentation

and Filing

Sales Associ:

Education:

High School Diploma from Leto Comprehensive High School and some college from Hillsborough

Community College and Tallahassee Community College

Work Experience: Oct. 2016 to July 2018

T-MOBILE, Decatur, G/

Sales Associate

Sold merchandise at a retail store. Address customers concern. Showed customers how to use and care for

merchandise. Helped customers choose items, usin, calculators, cash registers, POS machines. Knowable of

current sales and promotions to present and provide to the customer’s need. Trained other workers

Comeast Cable, Hiram, GA Nov. 2014 to Dec. 2015

's Leader

Directed sales workers. Performed personnel duties such as hiring, training, evaluations. Heard and resolved

customer complaints. Presented regular reports to management. Mentored new sales workers.

AT&T, Atlanta, GA Mar. 2011 to Jan. 2014

Sales Lead

Performed accounting duties. Performed personnel duties such as training, evaluations. Greeted and assisted

customers. Responded to customer questions and complaints. Directed workers in sales and customer service.

Monitored sales floor to ensure customer satisfaction. Inventoried stock. Mentored staff and helped them handle

difficult sales.

July 2007 to Dec. 2010

McDonald’s Restaurant, Hiram, GA

1St Assistant Manager ;

Supervised food preparation and 13 to 16 employees to include 2 Manag y ou Ff

workers in food preparation. Trained workers in safety and sanitation procedures. Promoted friendly customer service.

Ensured that federal regulations regarding cleanliness and food preparation were met, U pheld company standards

for food quality and service. Managed food inventory, and evaluated food preparation. Performed staffing duties such as

recruiting, hiring, training, firing, disciplinary action. Attended management meetings. Analyzed loss problems such as

theft and food waste.

rs on duty per 10 hour shift. Trained

Military Service - United States Army — 8 years

Sergeant, Still Photography/ Veterinary Food Inspector

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