Frank Thomas

Colorado Springs, CO *****

adt5zp@r.postjobfree.com

+1-701-***-****

Expert General Manager bringing proven expertise in service industry environments. Successful leader and manager equipped with skills to handle high-level programming and IT responsibilities. Honest and hardworking. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Authorized to work in the US for any employer

Work Experience

Assistant General Manager

SPB Hospitality - Colorado Springs, CO

August 2021 to Present

• Bar manager

• Inventory and ordering for the bar.

• Supervises staff of 30+

• Kitchen help as needed.

• Maintain liquor cost and waste

Restaurant General Manager

Herd and Horns - Fargo, ND

August 2019 to Present

• Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.

• Cultivated customer loyalty and promoted word-of-mouth referrals through quality food and best-in- class service.

• Controlled day-to-day operations with shift management strategies and effective food and labor controls.

• Maintained stringent cost controls by developing strong vendor rapport and negotiating favorable prices on quality food products.

• Protected company assets and restaurant profits with good security protocols, supply management strategies, and team scheduling expertise.

Restaurant General Manager

Sidestreet Grill & Pub - Fargo, ND

January 2014 to May 2019

• Worked with FOH and BOH staff to support superior service delivery.

• Upheld cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance.

• Oversaw bar restaurant business with $110,000 in monthly revenue.

• Recruited, trained, and developed top-quality service industry talent.

• Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy.

• Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front- line and senior management positions.

GIS Technician

NAVTEQ/NOKIA/HERE - Fargo, ND

September 2007 to November 2011

• Uploaded GIS data with specialized manual and automated techniques.

• Coordinated development and ongoing maintenance of mapping GIS databases.

• Produced high-quality graphic representation of geographic data with ARCGIS.

• Maintained and modified GIS databases for mapping uses.

• Completed maps and aerial photographs by rescaling and aligning original representations.

• Helped develop map manuscripts by collecting, compiling, and integrating GIS data. Education

some college

Skills

• Operations management

• Resource allocation

• Quality assurance

• Performance improvement

• Purchasing and cost control

• GIS

• ArcGIS

• Recruiting

• Restaurant Management

• Git

• Leadership

• Communication skills

Certifications and Licenses

ServSafe Food Handler

August 2021 to August 2024

ServSafe Alcohol

August 2021 to August 2024

ServSafe Manager

August 2021 to August 2024

Food Handler Certification

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