Kathy Couture

Hobart, IN *****

adt5yi@r.postjobfree.com

219-***-****

Extensive background in office management, bookkeeping and clerical skills.

Professional, dependable, organized, detail-oriented and possess a high level of work ethics within the

workplace.

Work well in a group setting or independently.

Very motivated and have a passion and commitment to ensure tasks are done with professionalism

and in a timely manner.

If given the opportunity, I would like to use my skills and experience to be an asset to your firm.

Your time and consideration are greatly appreciated.

Work Experience

Office Manager

Bush MD Family Medicine - Hobart, IN

May 2021 to Present

Office manager: Verify staff hours, troubleshoot patient/insurance issues. Assist receptionist answering

phones, schedule patients. process banking, medical records request, schedule deliveries, verify

insurance, etc.

Site Manager

Valparaiso Covid Test Site, Porter County Health Department - Valparaiso, IN

October 2020 to May 2021

Meet with nurses and in-take personnel to review previous days event's and discuss any issues or

concerns.

Verify nurses and in-take personnel have sufficient supplies and documents.

Answer phone and respond to questions and/or issues patients may have.

Troubleshoot and resolve problems that arise throughout the day, whether it be employee or patient

issue.

Verify count of test samples taken for day, pack and prepare for UPS pickup.

Tally all in-take data and send to administration.

Verify and tally all employee hours for day, sign off and send to payroll.

Obtain work availability from all employees and create schedule for the month.

Accounting Staff Member

Crown ERAM - Crown Point, IN

May 2018 to June 2020

Enter job folders into FileMaker.

Created invoices into company accounting software.

Email invoices, BOL and job reports to customers.

Record received payments on job folders & in QuickBooks.

Create breaker reports and job summaries in FileMaker.

Office Manager/Bookkeeper

Greenwald Surgical Co., Inc - Lake Station, IN

February 1988 to May 2018

Oversaw all A/P and A/R duties and interactions with clients and vendors.

Ensured office processes were standardized and run efficiently.

Communications were regulated, filing systems created, supply orders were handled promptly and

efficiently and administrative tasks were appropriately distributed.

create invoices, purchase orders and statements.

Balanced and prepared daily bank deposits.

Responsible for all confidential personnel documents, PTO, health insurance, 401K, IRA and employee

reviews.

Enter monthly, quarterly and yearly trial balance data for CPA.

Evaluated customer issues and/or complaints to develop amicable solutions.

Supervised front end associates in a fast paced and demanding environment.

Executive Assistant to the management team, handled multi-line phone system and served as primary liaison between customers and upper-level management.

Created professional letters, spreadsheets and emails to support day-to-day business needs.

Proofread documents, organized records, reports and personnel documents.

Calculate all Royalties and Commissions quarterly, copy all documents verifying total dollar amount checks are to be written for.

Operate office equipment such as computers, photocopiers, scanners and voicemail system.

Education

High school diploma in Business

River Forest Jr-Sr High School - Hobart, IN

Athena

Excel

FileMaker

Macola

QuickBooks

Word

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