Customer Service Csr
Resume:
NATALIE
PERRONE
League City, TX *****
adt5x2@r.postjobfree.com
Multi-task and goal-oriented. Excellent communication and CSR skills. Proficient in MS Office Suite (Outlook, Word &
Excel) I have the qualifications and experience you are looking for
WORK EXPERIENCE
Store Team Leader
Buc-ee's - League City, TX
October 2018 to Present
Store Team Leader responsible for staff of 2nd shift, which includes Cashier's, Deli and Maintenance. Customer service and
problem solving skills at any given time. Ensure customers have a fast, pleasant and smooth shopping experience. Close
out shift and prepare for overnight shift employees.
Assists in the training and mentoring of new employees.
Motivates Team
Manages all aspects of running store
Trains and mentor staff
Thrive in a highly challenging customer service environment
Firefighter EMT/Public Relations/ Fire Prevention Coordinator
CITY OF LEAGUE CITY - League City, TX
May 2010 to August 2019
League City, TX
May 2010 to August 2019
Responsibilities:
Teach fire safety and public education to 50+ schools, daycares and businesses in the community
Coordinate, organize and contribute on fire prevention seminars, fire station tours and other public relation activities
Work with employees on city events
Implemented a fire safety program focused for older adults and children within the community
Stayed within budget on purchases of outreach and prevention materials for the fire department
Continuous ongoing education to remain current in firefighting, public education and EMT
Generate monthly coordinator reports to the membership's president
Taught corrected fire safety to children and older adults.
Accomplishments
Gained the trust of the community through outreach and fire prevention programs.
Sales Representative
Houston Label - Pasadena, TX
January 2018 to September 2018
CSR, inside and outside sales
Maintain current customers while driving in new business through cold calls and follow up. Consult with customers on their
current and upcoming projects
Discuss various printing capabilities
Assist with designing new artwork for labels
Obtain key accounts through referrals
Daily and monthly sales reports
Care Provider
IN HOME ATTENDANT SERVICES - Houston, TX
August 2013 to March 2014
Responsibilities:
Assisted patient with daily tasks
Provided transportation to necessary appointments
Monitored and administered daily medications; ordered refills when needed
EDUCATION
High school diploma
Geneva High School
SKILLS
• Microsoft Office (8 years)
• Customer Service (10+ years)
• Organizational Skills (8 years)
• problem solving (8 years)
• Public Relations
• Recruiting
• Computer Skills (10+ years)
• Office Experience
• Typing
• Management Experience
• Retail (5 years)
• Retail Management (2 years)
• Communications (8 years)
Contact this candidate