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Customer Assistance Security

Location:
Mars, PA
Posted:
December 20, 2022

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Resume:

Michael J. Kaczmarek

**** ***** ******, **********, ** 15214 412-***-****

Objective

To obtain a position that requires my college-related courses and prior work experience to enhance my professional growth and experience.

Qualifications

Familiar with IBM compatible PC’s and mainframes; proficient with MS Office software, Excel, Quickbooks, Peachtree and PowerPoint; excellent typing and communication skills; Forklift, power tools, warehouse, stock and inventory control management.

Education

1988-1990: Robert Morris University, Pittsburgh, PA

Bachelors of Science in Business Administration

1986-1988: Community College of Allegheny County, Pittsburgh, PA

Associates Degree in Applied Corrections Administration, 1988

EMPLOYMENT

2011-Present: Utility Pipe man, Pittsburgh Water and Sewer Authority

Responsible for replacing, repairing and maintaining water main breaks, main water lines, customer service lines and sanitary sewer lines; bobcat and backhoe experience.

2002-2008: Accounts Receivable Supervisor, UPMC Magee Women’s

Responsible for all fiscal functions necessary to ensure prompt and current payment to the hospital of all monies owed by both insurers and patients; ensuring claims submitted accurately and timely; communicating with patients, insurance companies and physicians while establishing payment arrangements and adjustments to post and balance various accounts; working directly with HMOs, PPOs, Medicare, Medicaid, Point of Service and Direct Pay business.

1999-2002: Financial Manager, Ursuline Services, Inc.

Assistant Program Director – Responsible for supervising and managing the public and private guardianship programs, as well as the rep-payee program, legal guardian and POA for over 300 clients deemed incapacitated and who were wards of the Allegheny County Orphans Court. handling all the medical and financial matters, investments, IRAs, annuities, pensions, trust funds, life insurance and social security; dealt directly with all nursing homes, PCH and hospice related care placement; familiar with all Medicare, Medicaid, welfare and medical assistance programs.

1987-1999: Mellon Bank, Pittsburgh, PA

Assistant Supervisor of Time Deposit Area (over 400 branches nationwide) – Responsible for analyzing various accounts for Mellon’s largest entity in Philadelphia, PA; balancing savings, safe deposit, retirement savings and TD accounts, along with servicing lockbox, ACH, NSF check department and handling 1040 and other related tax information; dealing directly with the Federal Reserve Bank; updating rate information; balancing general ledger accounts and balancing Mellon’s vault of over $50 million daily.



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