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Front Desk Customer Service

Location:
Tongaat, KwaZulu-Natal, South Africa
Posted:
December 20, 2022

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Resume:

October

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May

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June

2017

January -

2017

August

2019

2015

Leandre Adele Raman

*** ********* ******* **************

081******* adt5vw@r.postjobfree.com

Eager minded esspecially when it comes to leaning new skills and tasks. I am an outgoing employee who enjoys working with people. I try my utmost best to learn and adapt to change in the workplace, im orientated and results driven, always accept responsibility as a challenge and I see that I work at my best ability. I have the ability to think and operate strategically, analytical and deliver problem solving skills, my biggest outcomes are excellence is planning and organising, Customer service . I know that I can contribute to the welfare of any organisations. im driven to adapt and assure team work at all times . Uber Technologies SA (PTY) LTD

Greenlight operations - Durban

Supporting Drivers and partners with in app support Issue resolutions through in person support and escalating unresolved queries

Delivering in person customer information sessions Assisting with events and promotions when needed

Document audits in accordance to company policies and goverment regulations

SADC Advertising

Advertising company

liase with various companies if they would want SADC to create Advertisements for their company's

Call Clients regularly to get details

Handle switchboard operations

Deal with front desk

Handling of Documentation faxing and email follow up Spur Augustus ( Umhlanga Gateway)

Waitress

- Making sure clients are seen too by taking food orders

- cleaning of resturaunt

- customer service

- helping with delivery items at front desk

- initiating new ideas on how the team can function in more appropriate manner . Embry Teaching academy

Educator ( Junior phase )

Daleview secondary school

Matric

- Customer service - Effective communication - Coaching skills - Leadership - problem solving - outspoken - Adaptability - Microsoft office - Google sheets / Data capturing OBJECTIVE

EXPERIENCE

EDUCATION

SKILLS

PROJECTS

LEANDRE ADELE RAMAN

Self help Station - 2019 February

Assisting with laptop and scanner set up and functions for driver operations, this consisted of material that drivers could use to there own use related to in app assisting

Drivers and partners used scanner and laptop to upload documents on thier own insuring no long waits in the que Gave drivers learning experience.

UBER EAT POC

Training Uber Eats drivers on how to use the application . Issues Gear to Delivery partners .

In person support

Created a stock take sheet to allocate all good purchases and stock counts done on regular basis

Communicated with Eats Team on zoom regularly for new structures on eats department.

English

Afrikaans

Siphosethu Damba - "Uber technologies ( PTY) LTD " Team Leader

073*******

Nontobeko Mtshali - "Uber technologies ( PTY) LTD " Greenlight Expert

078*******

Shaine Lutchman - "Uber technologies ( PTY) LTD "

Uber experts

083*******

Nationality- South African

PROJECTS

LANGUAGE

REFERENCE

ADDITIONAL INFORMATION



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