ADEYEMI, MORUFAT OPEYEMI

Ibadan, Nigeria. (+***) 703-***-**** adt5t3@r.postjobfree.com

P E R S O N A L S T A T E M E N T

A disciplined and analytical individual excellent at administrative management, customer service, and client relationship management with an extensive knowledge of IT. Tenacious in ensuring business success, securing customer loyalty, and forging strong relationships with external business partners. Very focused, goal-driven, and creative, thrives in environments that are dynamic and fast-paced. S K I L L S A N D C O M P E T E N C I E S

• Competent user of Microsoft Office Suite.

• Problem-solving and critical thinking skills.

• Attention to detail, aptitude for problem-solving.

• A born leader, highly trustworthy, and dependable.

• Strong organizational and process improvement skills.

• Excellent communication, writing, and reporting skills

• Skilled communicator and excellent at persuading people.

• Excel at working within diverse teams and serving the general public.

• Ability to think creatively and work independently without supervision.

• Proven ability to work accurately and quickly under pressure while maintaining a positive attitude.

• Ability to maintain files and records electronically and in paper form, placing special focus on integrity. W O R K H I S T O R Y

Administrative Assistant August 2022 – Present

Remiels Solutions

• Managed diaries, booking, and rescheduling appointments to ensure proper efficiency.

• Ensured proper management of files, databases, and updated office policies as directed.

• Created office budget, followed up with implementation, and provided detailed reports.

• Initiative to keep a constantly updated inventory structure that ensures items are stocked before being needed.

• Performed clerical roles from typing correspondence, organizing meetings, document preparation, minute taking, notification, and memos.

Administrative Assistant July 2021 – July 2022

Federal School of Statistics

• Found creative solutions to the problem raised.

• Collected data and audited data to ensure correctness and accuracy.

• Exemplified second-to-none service delivery in all interactions with staff.

• Identified issues, analysed information, and provided solutions to problems.

• Upheld all privacy and security requirements established by the organization.

• Periodically reviewed project performance, and resolved issues, and work plans.

• Provided quality assurance of all data and presented data in a detailed and comprehensible manner. Front Desk Officer October 2017 – November 2018

Carlton Gate Hotel

• Received over 20 calls daily and ensured professionalism.

• Handled customer inquiries and ensured prompt resolution of all issues.

• Handled payments and ensured effective management of guest accounts.

• Managed customer service requests promptly and resolved issues quickly.

• Maintained customer records and attended to all enquiries made online and offline.

• Received service requests and complaints, and forwarded them to the appropriate team.

• Provided customers with details on the available promotion, and offers via SMS and email blast.

• Boosted customer relationships by going the extra mile to ensure an optimum customer experience. Q U A L I F I C A T I O N S

H.N.D. Computer Science April 2021

Kwara State Polytechnic

Senior Secondary School Certificate June 2014

Olubadan High School

C E R T I F I C A T I O N S

National Youth Service Corp. July 2022

I N T E R E S T S

I enjoy meeting new people, listening to music, exploring, surfing the internet, and travelling. R E F E R E N C E S

Available on request

Contact this candidate