YOHANNES WELDE

**** ***** ***** ******. 702-***-****

Las Vegas, NV 89139 adt5sw@r.postjobfree.com

Work Experience

COUNT TEAM May 2022 – Present

BELLAGIO HOTEL & CASINO

Performing the daily cash count and accurately recording the content of casino drop boxes wile adhering to department policies and procedures.

Additional duties include sorting and counting the chips and currency in the drop boxes.

Verifying strapping amounts of currency.

Clearly and accurately posts and consolidates the games summary sheet and reconciles posted and counted amounts.

Promotes the casinos goals of providing superior guest service.

Performs additional job duties as assigned by the department manager.

SERVER November 2017 – June 2019

EMBASSY SUITES BY HILTON

CONVENTION CENTER

Take food and drink orders from customers accurately and with a positive attitude.

Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Engage with customers in a friendly manner.

Knowledge of the menu, with the ability to make suggestions.

Ensure tables are enjoying their meals and take action to correct any problems.

Answer questions about menu selections and made recommendation when requested.

Responsible for opening and closing of restaurant.

Managed multitasking in fast-paced environment.

Handling all cash register transactions.

Assisted others in carrying out their part of serving meals.

Upsold orders and beverages.

Developed restaurant image by providing fast and courteous service to guests.

Consistently exceeded sales goals by efficiently managing sections and multi-tasking.

SERVER ASSISTANT February 2018 – July 2018

CAFÉ AMERICANO

Assists servers in their tasks.

Serves water, bread and butter as guests are seated.

Ensures all service stations in the kitchen are stocked and ready for service.

Removes soiled dishes from table; brings to dish washing area.

Sets tables with silverware, glassware and other items.

Polishes silverware, before and after shift.

Clean dining room areas.

Stock servers’ station with supplies.

Keeps ice bins and buckets filled.

Perform other duties as assigned.

SERVER ASSISTANT November 2016 – September 2017

N9NE STEAKHOUSE (Palms Hotel and Casino)

Restocks the dining room and side stations with tableware, flatware, utensils, condiments and linen.

Always maintain adequate supplies in the side station when the restaurant is open.

Prepare all beverage required for service, including coffee, iced tea and water.

Greet guest after they are seated.

Present customers with menus and assist them in making informed choices according to their specific tastes

Reset tables with fresh linens and set the table according to the meal period.

Keep ice bins and buckets filled.

Assist restaurant servers to serve the guest.

Polish silverware before, during and after the shift.

Cleaning side stations and stocking and replenishing side station supplies.

Responsible for conducting all responsibilities in a professional and ethical manner.

Responsible for maintaining a consistent, regular attendance record.

PHOTOGRAPHER August 2014 – September 2016

NU FILM PRODUCTION (Addis Ababa, Ethiopia)

Take pictures of individuals or groups of people and usually work in my own studio.

Served Non- commercial clients such as wedding, Birthday, meetings, and school events and providing framing services and present the photographs in albums.

using an extensive range of technical equipment, including cameras, lenses, lighting and specialist software;

developing expertise with software to digitally enhance images by, for example, changing emphasis, cropping pictures, correcting minor faults or moving objects around.

self-marketing by, for example, producing business cards, postcards and promotional materials and creating and maintaining a website.

Market and advertise services to attract clients

CLOSING DISTRIBUTOR September 2011- Aug2014

Yet Collection (Addis Ababa, Ethiopia)

Pick clothing orders and items

Load and unload trucks

Strong knowledge of apparel product, customer and market requirement.

Knowledge of customer service principles and proper etiquette

SALES MANAGER August 2009- September 2011

United States Military Base (AR Ramadi, Iraq) AAFES Store.

Resolve customer complaints regarding sales and service

Ensure any problems were corrected and diligently work until the task was complete

Provide outstanding support to our soldiers, airman sailors, Marines and civilian personnel and enhance the quality of life of the serviced members and civilians in Ramadi Iraq

Ensure high levels of customer satisfaction through excellent sales service.

Assess customers’ needs and provide assistance and information on product features.

Maintain in-stock and presentable condition assigned areas

Team up with co-workers to ensure proper customer service

Coaching, training and developing the team

SERVICE & MAINTENANCE August 2008-August 2009

United States Military Base (AR Ramadi Iraq) – CSS Global.

Ensured all maintenance of plumbing of the marines and sailors of the battalion.

Manage water heaters, water storage tanks, shower and head trailers was operational

Set Up tables and chairs in conference rooms for events, hook up audio visual equipment.

SERVER ASSISTANT August 2007-August 2008

United States Military Base (Iraq, Baghdad) - KBR

Greets all service members as they arrive.

Direct and escort guests to their seats.

Provide menus and suggest menu items.

Assist the servers by refilling, serving beverages and take orders.

Arrange Service members seats in order to ensure that they are given equal number of tables.

Clean and Clear tables, restroom checks, Cleaning Walkways, common areas and wait stations.

Thank customers as they leave.

Education

MENELIK II SECONDARY SCHOOL September 2004- June 2007

HIGH SCHOOL DIPLOMA)

Addis Ababa, Ethiopia

SQL Database Administration October 2020 – April 2021

Full-Stack Java Development February 2020 - August 2021

Microsoft Excel – From Beginner to Advanced October 2020-December 2020

Tableau Desktop Certification January 2021 – March 2021

SQL (SSRS) January 2021- March 2021

SQL Server (SSAS) February 2021-April 2021

SQL (SSIS) December 2020-February 2021

Data Warehouse Developer June 2021-July 2021

SQL Server (HA/DR) April 2021-May 2021

SQL Server Backup and Recovery March 2021- April 2021

Finance & Accounting September 2022- October 2022

Skills

EDITING

MARKETING

PEOPLE

ATTENTION TO DETAIL

CAMERAS

CROPPING

CUSTOMER SERVICE

EXCEL

SOCIAL MEDIA

AUDITING ACCOUNTING

DIGITAL

ELECTRONIC IMAGE HANDLING

DESIGN

EQUIPMENT MAINTENANCE

REPAIRING

TROUBLE SHOTTING

INSTALLATION

MICROSOFT WORD

DATA ENTRY

DATABASE ADMINISTRATION

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