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Emad Hamdy

F&B Operation Manager

at HSK Hospitality - Wood House Restaurant

Location: Dubai, United Arab Emirates

Education : Bachelor's degree, Commerce and

Business Administration

Experience: 31 Years

CONTACT

Location: Dubai, United Arab Emirates

Name: Emad Hamdy

Mobile Phone: +971.551012677

Country: Dubai, United Arab Emirates

Email Address: adt5m4@r.postjobfree.com

LAST CV UPDATE: 2022-12-04 REF.: CV58880775

TARGET JOB

Target Job Title: Restaurant Operation Manager - Restaurant Area Manager - Restaurant General Mnager Career Level: Management

Target Job Location: Kuwait; Saudi Arabia; Qatar; UAE Employment Type: Full Time Employee

Notice Period: Immediately

PERSONAL INFORMATION

Date of Birth 7 October 1976 (Age: 46)

Gender Male

Nationality Egypt

Additional Nationalities -

Residence Country Dubai, United Arab Emirates

Visa Status Residency Visa (Transferable)

Marital Status Married

2/5

Number of Dependents 3

Driving Licence Issued From United Arab Emirates

EXPERIENCE (31 YEARS)

July 2022 - November 2022

F&B Operation Manager

at HSK Hospitality - Wood House Restaurant

Location: Abu Dhabi, United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Hospitality and Tourism

December 2020 - July 2022

RGM -Assistant Operation Manager

at CBRS GROUP - Farmers Bistro Restaurant

Location: United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Hospitality and Tourism

January 2018 - November 2018

Assistant Operation Manager

at STAR CORPORATION

Location: United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Management

Manage front of house restaurant operations for these both high-volume restaurants.

* Take the role as leaders in providing excellent customer service, directing the culinary Department of the restaurant and achieving the sales objective of the company.

*Oversee employee relations encompassing staff recruitment, training and performance Evaluation

* Report directly to Corporate, and communicate with regional area locations.

* Ensure the integrity of restaurant operations through excellence in customer relations.

* Motivating staff in the form of appraisals, employee of the month awards, promotions, Incentives and outdoor picnics when they get dry days.

* Maintain, encourage and possess “ownership mentality”

*Effectively manage employee turnover. Provide a positive working environment and Handle employee issues appropriately and in a timely manner.

*Scheduling a front of house staff up to 40 members FOH & BOH.

*Effectively lead and motivate employees through implementation of in-house training And incentive plans, resulting in increased productivity levels and employee Satisfaction. January 2016 - September 2017

RESTAURANT GENERAL MANAGER - Acting Operation Manager at INDEPENDENT FOOD COMPANY

Location: Dubai, United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Hospitality and Tourism

Oversee entire operation of all F&B departments, in charge of a head count of 262 team member And a half million AED Monthly sales each outlet.

* Conduct operational budgets with monthly P&L analysis and monitoring.

* Setting Monthly staff targets and motivational pushes to allow them to perform their 3/5

Level best.

* Create new revenue opportunities, setting up a string catering drive, rising Business operations by 25%

* Handling the day to day F&B operations, Monitor and improve customer Satisfaction levels same outlet level to increase retention

* Responsible for cost controlling on the entire F&B department, Bringing food and Professional

Experience

Beverage cost and wage budgets under check.

* Hiring, training & appraisals of entire team.

* Liaise with marketing functions to optimize restaurant offering. February 2013 - October 2016

SENIOR MANAGER

at The Cheese Cake Factory - AL SHAYA

Location: Dubai, United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Management

Manage front of house restaurant operations for this high-volume restaurant.

* Take the role as leaders in providing excellent customer service, directing the culinary Department of the restaurant and achieving the sales objective of the company.

* Scheduling a front of house staff up to 170 members, entire restaurant crew is 340 Working staff.

* Oversee employee relations encompassing staff recruitment, training and performance Evaluation.

* Effectively lead and motivate employees through implementation of in-house training And incentive plans, resulting in increased productivity levels and employee Satisfaction.

* Report directly to Corporate, and communicate with regional area locations.

* Ensure the integrity of restaurant operations through excellence in customer relations.

* Motivating staff in the form of appraisals, employee of the month awards, promotions, Incentives and outdoor picnics when they get public holidays or dry days.

* Maintain, encourage and possess “ownership mentality”.

* Effectively manage employee turnover. Provide a positive working environment and Handle employee issues appropriately and in a timely manner. March 2006 - September 2013

RESTAURANT GENERAL MANAGER

at KUWAIT FOOD COMPANY (AMERICANA)

Location: United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Management

Manage front house/back house restaurant operations for this high-volume restaurant.

* Direct efficient guest flow through participative shift management, scheduling a full

* working staff of up to fifty crew members including servers, bus persons, Store keepers,

* Kitchen staff, hosts/hostesses and bartenders.

* Oversee employee relations encompassing staff recruitment, training and performance

* evaluation

* Prepare attendance for managers, supervisors and 45 staff.

* Handle monthly inventory and vendor relations to ensure the timely and cost-effective

* Purchasing of food, beverages and small wares.

* Effectively lead and motivate employees through implementation of in-house training

* And incentive plans, resulting in increased productivity levels and employee satisfaction.

* Prepare and track sales budgets, consistently meeting a monthly sales volume of AED

* 1,100,000.

* Hold P&L accountability; manage sales analysis, forecasting, and reporting activities. February 2004 - January 2005

4/5

RESTAURANT MANAGER

at INTERCONTINENTAL HOTEL

Location: Egypt

Company Industry: Hospitality & Accomodation

Job Role: Management

January 2002 - January 2004

ASST. Restaurant Manager

at Applebee's Restaurant

Location: Doha, Qatar

Company Industry: Hospitality & Accomodation

Job Role: Hospitality and Tourism

March 1997 - January 2000

Waiter & Trainer

at TGI Fridays - FKUWAIT FOOD COMPANY

Location: United Arab Emirates

Company Industry: Catering, Food Service, & Restaurant Job Role: Training and Development

Extra years of experience not listed above: 10 Years, 6 Months EDUCATION

Bachelor's degree, Commerce and Business Administration at HELWAN UNIVERSITY

Location: Cairo, Egypt

January 2001

Grade: 4 out of 1

courses: Grow with us

* Body Language

* Disciplinary Action

* Leadership skills

* Designated Trainer

* Food Safety (HACCP) PIC Program - Level 3 (Merit) SPECIALTIES

Hold

Questions: 0

Answers: 0

House

Questions: 0

5/5

Answers: 0

Integrity

Questions: 0

Answers: 0

Community Service

Questions: 0

Answers: 0

Vendor

Questions: 0

Answers: 0

SKILLS

CUSTOMER RELATIONS

Level: (Expert)

CUSTOMER SERVICE

Level: (Expert)

DIRECTING

Level: (Expert)

EMPLOYEE RELATIONS

Level: (Expert)

RECRUITING

Level: (Expert)

SALES

Level: (Expert)

SCHEDULING

Level: (Expert)

BUDGETING

Level: (Expert)

ART

Level: (Expert)

BENCHMARKING

Level: (Expert)

LANGUAGES

Arabic

Level: (Native) Experience: More than 10 years

English

Level: (Expert) Experience: More than 10 years

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