Objective: .

Summary: .

Core Competencies: .

CURRICULUMVITAE

SNEHA SANTOSH GUPTA.

adt5jf@r.postjobfree.com.

C/213 Lodha Park Bldg, R.N.P Park Bhayander(E) Thane 401105

-To provide myself in a challenging position of responsibility that would stimulate & establish me as an asset to my employer.

-To provide genuine interest to work and grow with in the industry with a high level of drive.

-Scaling new heights of success with hard work & dedication and leaving a mark of excellence on each step; aiming for challenging assignments in Retail Operations/ Store Operations/Service with a reputed organization.

-A dynamic professional with 1 year of rich & versatile experience in Customer relations, Retail store Operations &Sales, Inventory Management, Cash Management, Visual Merchandising and Resource Management.

-A keen planner with deftness in implementing strategies aimed at ensuring successful start-up, running and management of operations.

-Adept at ensuring optimum inventory levels

-Expertise in breaking new avenues & driving revenue growth by conducting opportunity analysis and keeping a breast of market trends/competitor moves to achieve market-share metrics.

-Proficient in Movement of stocks, conducting routine Stock Audits to ensure reconciliation of physical stock.

-Sound business skills and acumen in the areas of merchandising, product display, management of new start-up ventures, product launch,pricing controls and delivery of quality service & all vital ingredients towards effective retailing practices.

-Astute professional and strategist with expertise in undertaking cost savings & process improvement initiatives for enhancing operational efficiency. An impressive communicator with honed interpersonal, team building,negotiation, presentation, convincing & analytical skills.

Retail Operations

-Handling entire retail operations inclusive of attractive display of goods, visual merchandising, customer service and managing the Store.

-Monitoring stock allocation and replenishment, ensuring stock levels in store are maintained through monitoring stock & liaising with store planner for optimal replenishment and implementing various precautions to avoid stock losses. Key Result Areas: .

-Maintaining and upholding high retail brand standards & value of integrity, customer service, teamwork, work discipline, cost consciousness, respect for staff & organization and transparency.

-Monitor and manage Performance of sales staff.

-Staff Training & succession planning.

Store Operations

-Planning and monitoring store operations of receipt, storage, return of stock & inventory control.

-Implementing sales promotional strategies to increase the sales volume & achieving maximum customer satisfaction.

-Developing and implementing the sales & service plans for the store to meet business objectives; ensuring that all statutory requirements pertaining to sales and operation are complied.

Material Planning

-Preparing monthly business plan & sales forecast as per targets; planning and execution of indents received from various divisions.

-Analysing & Maintaining optimum stocks level (net week cover) & merchandise mix.

-Providing Merchandise Feedback to Area Mangers and merchandisers. Store Management

-Overseeing stores management including day-to-day activities like receipts, storage, issues and disposition as well as management of supply chain & shipment formalities.

-Planning physical layout of stock room for storage of goods & consumables and ensuring smooth accounting.

-Ensure Timely deposition of sale cash, Petty cash & Store Asset Management.

-Connecting customers on new collection, promotions and offers.

-Concentrating on Loyalty programs to increase repeat business.

-Aggressively working on lost opportunity within business.

-Enhancing the department sales and productivity metrics in line with shop targets.

-Liaising with front and back-end operation Team.

-Responsible for analysing sales pattern, providing feedback to Category Team/ Store Team.

-Supervising key data & competition reports.

-Ensuring and supervising that all stock is laid out and displayed as per the standards.

-Overseeing and implementing sales promotion and events in the stores.

-Providing coaching, leading and motivating the team.

-Involved in optimizing floor space based on merchandise availability storylines and product sell-off.

Organisational Experience: .

Skills: .:

Academic Snapshot: .

S.S.C Mumbai Mar-2015 RAHUL ENGLISH HIGH 62.20%

SCHOOL,BHYANDER

H.S.C Mumbai Feb-2017 SHRI.M.D.SHAH MAHILA 63.38%

COLLEGE, MALAD

STCW Mumbai Sep-2022 BP MARINE ACADEMY

BELAPUR

20100161012215324

STSDSD Mumbai Oct-2022 BP MARINE ACADEMY

BELAPUR

2010016621221845

March 2018 - Sept 2022:MALKIN UTENSILES PVT. LTD, Mumbai as Assistant StoreSupervisor Store Size: 1892 SQFT / Team Size: 08 / Annual Turnover: 20 Million

-Good analytical and communication skills.

-Honest.

-Punctual.

-Leadership qualities.

-Good inter-personal skills.

-Sound knowledge of Latest technology.

-Hard worker.

-Technical Knowledge.

-Can get well along with people.

- Knowledge about internet surfing.

- Experienced in handling national and international exhibitions & organizing events. Computer Knowledge: .

-Well versed with MS Office, Windows XP,MS PowerPoint Presentation,Tally ERP 9. Cultural Activities: .:

-Contributed significantly as a team member in organizing the college management fest

“UDAAN 2012-2013”.

-Hosting various events in college

-Elected as the team member in the organizing committee of college festival “UDAAN” in the year 2012-2013.

-Anchor and organizer.

-Been an active member in the event management for all cultural events. Hobbies : .:

Personal: .

Declaration: .:

Achievement: . :

- Being Employee of the month.

-Certificate of participation of TRRAIN(Trust for Retailers and Retail Associates of India) RETAIL AWARDS 2019 for best customer service category

-Drawing.

-Playing Chess.

-Painting.

-Travelling.

-Exploring new places.

-Listening music.

DATE OF BIRTH : 13October1999.

SEX : Female.

PASSPORT NO : T5434360

CDC No : KOL133354

INDOS NO : 22ZP6837

MARITAL STATUS : Unmarried.

LANGUAGES KNOWN : English, Hindi & Marathi.

ADDRESS : C/213 Lodha Park Bldg. R.N.P Park Bhayander(E)Thane 401105 I hereby declare that the Information furnished by me is correct and in the best of my knowledge.

DATE:

PLACE: MUMBAI

( MS SNEHASANTOSHGUPTA)

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