Customer Service Seasonal Sales
Resume:
Jan ****- Dec 2007
Dec 2008- Present
Charles L Pierce
*** ************* **., ****** ** 30157
850-***-**** • **************@*******.***
Objective
Talented, professional manager with over 20+ years in retail to include working with top retailers and opening my own successful small business. Work Experience
Assistant Manager
Wal-Mart
Managed a team of 35+ associates from various backgrounds. Hired, trained, coached and terminated associates
Created seasonal sales plans.
Executed and coordinated the communication and promotion policy of all brands.
Reviewed monthly and yearly target goals to improve stores profitability. Executed and improved sales plans brought to us from home office. Retail customer service
Home Depot
Helped stores overall profitability by giving excellent customer service. Used my experience to train associates in my area a better grasp of retailing products.
Partner
Ace Pierce A/C Inc.
Managed financing, and equipment acquisitions
Ensured proper scheduling for employees running service calls. Interviewed, hired, trained and terminated technicians. Ran training seminars to improve skills of technicians Ensured that a daily safety meeting was performed. Owner/ Operator
Ace Pierce Appliance Inc
Executed, and organized a successful small business in the State of Georgia for 14 years.
Hired and trained all technicians.
Marketed promotions and drove my sales without the use of outside sources.
Aug 1981- May 1983
Jan 1992- July 1994
Successfully gained the trust of businesses to secure contract services which last to this day.
Secured and managed capital investments to grow my business. Ensured all licensing and permits were secured in accordance with state and local jurisdictions.
Education
General education
Niceville High School
General Education GPA 3.0
Associates
Colorado Technical College
Graduated with a 3.4 GPA
Specialized in EENT
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