Mary Wanjiku Kagwima

Phone : +254***-******

Email: adt5ia@r.postjobfree.com

Nationality: Kenyan

EXECUTIVE SUMMARY

Dynamic results – driven Business development/Sales strategist with a 10+ year record of achievement and demonstrated success driving great revenue growth while providing visionary sales leadership in highly competitive markets. Solid track record securing key client and increasing product distribution to grow market share. Tenacious in building, securing customers loyalty and forging strong relationship. Committed to quality service and performed responsibilities with professionalism & ethics even under extreme pressure while implementing established standards and procedures. Ability to engage with a range of partners within the government, different global organizations, and technical support agencies. PROFESSIONAL EXPERIENCE

REDAVIA SOLAR: An industry leader in solar power providing cost effective, reliable, and clean solar power for business:

Jan 2021 to Date: Sales Director:

Reporting to the CEO with 8 Direct Reportee.

Achieved: As at today achieved 6MW worth of sales – Lease to Own and PPA’s taking the lead and Outright purchase.

Key Responsibilities:

Driving new business opportunities, commercial models’ negotiation development refinement and contract negotiations.

Responsible for portfolio reporting and achieving sales and revenue goals and KPIs for the designated region.

Developing, Negotiating, Building, and Strengthening long-term relationships with customers and partners.

Drive the successful implementation and adoption of the sales and marketing automation platforms.

Proved vital in developing new strategic alliances to achieve and surpass the market target.

Instrumental in providing market analysis, monitoring competition, and following up on new trends.

Ensuring all certification relating to Power Distribution are met.

Training Sales Reps, coaching and holding bi weekly meetings on progress. CP SOLAR RESOURCES LIMITED :(www.cpsolar.co.ke ) One of the largest Solar EPC companies in East Africa.

Jan 2019 to Dec 2020: Sales and Marketing Manager – East Africa Reporting to Directors – with 12 Direct Reportees

Key responsibilities:

Achieved: 14MG worth of sales – Outright purchase, Lease to own and PPA’s.

Present and sell solar energy to existing and potential clients.

Create systematic and consistent lead generation from referrals and cold calling.

Establish and maintain current client and potential client database.

Provide weekly sales reports to the company management on sale operations.

Provide after sales services and maintenance contracts and prepare presentations, proposals and sales contracts.

Identify and resolve client concerns and customer care and Follow- up for debt collection.

Support the development and implementation of branding &marketing strategies and website.

Conduct market analysis to identify untapped potential markets.

Manage organisation’s communication on print, outdoor and digital media.

Participate in marketing events such as seminars, trade shows and telemarketing events.

Represent company in all sales meetings, participate in seminars, conferences. PWANI OIL LIMITED: Website ( www.pwani.net ) One of the Largest manufacturers of high- quality edible vegetable oils and fats, laundry and toilet soaps in African Continent. Jan 2018 to Dec 2018 Administration Manager/Sales Administration Lead. Reporting to the National Sales Manager

Key Responsibilities:

Responsible for driving the Sales, Inventory and operations planning process.

Led market insights, strategies, and initiatives in the delivery of all requirements to support the growth and development of the business.

Conducted in-depth analysis of market share information and penetration opportunities to drive sales.

Responsible for sales process improvements and ensuring adherence to the global set standards.

Maintain Calendar to ensure effective coordination in the office.

Organize internal and external meetings with business partners, (invitations, bookings of the venue).

Event planning, preparation of meetings, coordination of participants and execution.

Schedule conference/video conference calls and Telcos’ and manage the telephone calls.

Complete and process expenses on conference/course registration, etc. and follow up with relevant internal departments to expedite processing and issuance of reimbursement.

TRANSFREIGHT LOGISTICS: A dynamic Clearing and Forwarding Company based in Mombasa Kenya

Jan 2013 to Aug 2017: Customer Service Assistant/ Admin Manager – East Africa Reporting to the Sales and Marketing Manager – with 21 Direct Reportees. Key Responsibilities:

Develops and spearheads the customer experience strategy in the respective region.

Leads the identification of and secures new markets - Provide clients with operational advice on clearance procedures, statutory compliance issues and other requirements.

Investigate and respond to all customer enquiries promptly and escalate complex queries to the appropriate functional area

Carry out customer and product related document processing

Mediating between Japan office and other offices in the East Africa region

Make customers’ experiences better by ensuring customer satisfaction

Monitor the supervise opening of files, application of IDFs, customs declaration and related documentation.

Maintains quality service by establishing and enforcing high standards.

To track, coordinate and supervise preparation of shipping documents in a timely manner Coordinate all shipments and ensure that shipments are delivered to the target vessels/ flight shipments and update customers on arrival.

Oversee and leads function heads (Administration, Operations and Customer care) in order to achieve optimum value from all.

Coordinate department and prepare monthly, quarterly and yearly end reports for all shipments.

Builds company image by collaborating with customers, governments, community organisations and employees; enforcing ethical business practices. ALEXANDER FORBES HEALTHCARE: Website (www.alexanderforbes.co.za ) Largest Healthcare Firm offering specialised healthcare consulting, health management solutions and technical advisory services.

Dec 2008 to Dec 2012: Customer Service Executive

Reporting to the Client Service Manager

Key Responsibilities:

Managed the day to day health services and activities to deliver, efficient, and affordable services to our customers

Developed and maintain effective relationships with healthcare service providers

Promoted efficient and effective pricing of external healthcare products and services

Monitored developments in the healthcare industry and recommend appropriate strategies to address them.

Reviewed the existing healthcare policies and processes and recommended changes for improving operational efficiency and effectiveness

Coordinated healthcare education and wellness programs within the Company. EDUCATION AND PROFESSSIONAL QUALIFICATION:

Jan 2021 – Nov 2022 – B.A. Hons Degree in Diplomacy and International Relations - Completed - Awaiting Graduation (Nov 2022) - University of Sunderland(UK) Jan 2013 – Dec 2015 – Graduate Diploma in Public Relations – Cambridge(UK) Jan 2010 – Dec 2011 – Advanced Diploma in Business Management – Cambridge(UK) Jan 2009 – Standard Diploma in Business Management – Cambridge(UK) INTEREST:

Travelling, hiking and swimming, visiting child homes Referees upon Request

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