Human Resource Manager

William A. Linares

www.linkedin.com/in/semperfidelis *********************@*****.*** Cell 801-***-**** EXECUTIVE MANAGEMENT

Human Resources Management Operation and Delivery Talent Development Personnel Records

Mortgage and Underwriting Compensation and Benefits Employee Relations HR Systems Summary

Results-oriented Human Resources Manager with broad experience in all areas of HR. Well organized, reliable and commercially aware manager with experience in large and small organizations. Accustomed to work in tight budgets and schedules, being motivated and ability to develop and motivate others. EDUCATION

Master in Business Administration

Bachelor in Business Management

Fluent in the Spanish Language

SELECTED ACCOMPLISHMENTS / EMPLOYMENT HISTORY

Human Resources & Compliances Manager 2022–PRESENT Stellaris Group –Utah & Idaho

Build a rapport and open and honest working relationship with all levels of employees.

Compensation management including performing and updating salary surveys, and updating and writing job descriptions.

Supervise Benefits and assist and support the Pay Roll team.

Ensure compliance with all regulatory and legal requirements.

Build employee morale and company culture while developing talent.

Originated and executed operational projects focusing on improvement of core processes, and employee performances.

Work closely with departments by assisting Managers to understand and implement policies and procedure, promoting equality and diversity as part of the organization’s culture. Contested Default Management 2013 - 2021

Select Portfolio Servicing, Salt Lake City, UT

Ability to develop and foster a team culture that specializes in people’s talents, individual performance management, coaching and development, and employee engagement.

Prepare and design training and development programs for 500 plus employees.

Ensure that performance and results are considered effective, cost efficient and in compliance with the industry’s regulators, and government programs, while maintaining all records under strict confidentially.

Compensation management including performing and updating salary surveys, and updating and writing job descriptions.

Mentor vendors and new hires by providing on-boarding seminars, and conducted group and individual training sessions.

Attend and supervise Attorneys at mediations nationwide with delegated authority to represent the company and conduct full loss mitigation in their local jurisdiction. William A. Linares

www.linkedin.com/in/semperfidelis *********************@*****.*** Cell 801-***-**** HR Senior Coordinator 2007 - 2012

JetBlue Airways, Salt Lake City, UT

Conducted on-boarding, training and employee relations for three departments with a total of 465 employees.

Assist in the development and coordination of Personnel and Procedures Manual and maintain HR records.

Reduced employee turnovers, increased customer’s satisfaction, and spearheaded the implementation of additional employee’s perks.

Senior Department & HR Manager 2003 - 2007

Marriott International

Responsible for operation strategies to customer service fulfillment for 16 International Franchises and around 950 employees, Intel compliances and enterprise vision and mission.

Planed and implemented financial planning and forecasting of department’s annual budget.

Worked with executive management to create HR policies and procedures; recruit key employees and develop orientation, training, and incentive programs.

Provided development and performance coaching for Supervisors in areas such as talent development, engagement and performance.

Responsible for strategic workforce planning and building up talent development roadmap.

Responsible for Communication, Conflict Management, Decision Making, Work Ethical, Employee Engagement, Performance Management.

Devised creative and cost-efficient incentives, and morale-boosting programs for all in-country offices in Latin America, which increased employee’s satisfaction and productivity.

Administrate and supervise Compensation, Benefits, Salary surveys, updating and writing job descriptions and revising and updating Employee Handbook.

General Manager 1995 - 2003

Incantation Peruvian Restaurant

New Small Business award 2nd quarter in 1999 by the Salt Lake Small Business Bureau.

Responsible for in-house resource management to ensure optimum utilization of resources.

Implemented new proactive selling technique that generated new business deals.

Gathered, analyzed all technical, strategic, and financial information to determine business feasibility and profitability.

Developed and implemented successful low-cost sales and marketing management solutions which resulted in 25% increase sales from previous years.

Staff-Sergeant 1985 - 1995

United States Marine Corps

Platoon Sergeant responsible for the development, training and welfare of junior Marines.

Combat demolition engineer instructor and specialist in Anti-Terrorism Welfare.

Veteran of various Campaigns and Deployments including the 1991 Gulf War.

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