**/**** - **/**** ******** Service Representative, Customer Service Representatives

Next Level Business Services Inc, Johns creek, GA

Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. Handle and resolve general complaints and available coverage in relation to current Medicare/Medicaid Health Care coverage.

01/2022 - 05/2022 Advisor, Educational, Guidance, and Career Counselors and Advisors Nelnet Servicing Llc, Lincoln, NE

Advise and assist student loan borrowers on their federal loans. Advise on eligibility requirements, process deferments/forberances and enroll in IBR plans. Advise new quailifications reguarding loan forgiveness. Take payments for student loans. Obtain Public Trust Clearance to work on Dept of Education Contract 11/2021 - 01/2022 Cashier

Cubbys Inc *Yutan & Plattsmouth, Omaha, NE

Not Applicable

03/2021 - 10/2021 Home Health Care Provider, Home Health Aides Christian Home Healthcare Llc, Plainview, NE

Monitor the health status of an individual with disabilities or illness, and address their health-related needs, such as changing bandages, dressing wounds, or administering medication. Work is performed under the direction of offsite or intermittent onsite licensed nursing staff. Provide assistance with routine healthcare tasks or activities of daily living, such as feeding, bathing, toileting, or ambulation. May also help with tasks such as preparing meals, doing light housekeeping, and doing laundry depending on the patient's abilities. 03/2023 Medical Billing and Coding

Associate's Degree

Penn Foster, AZ

Kendra Liibbe

123 N 25TH ST, Apt 39

Norfolk, NE 68701

Phone: 402-***-****

Email: adt5fz@r.postjobfree.com

Objective

A position working in the amusement or recreation industries Advancing knowledge and personal experience to obtain a more profitable career. Experience and skill in Work-from-home atmosphere and specifically trained in Student Loan Advisory, Customer Service Representative handling Medicare/Medicaid Health Insurance process and client contact. Always looking for new opportunities and staying teachable. Currently, earning Associates Degree in Medical Billing and Coding ( 50% complete as of 11/13/22)

Ability Summary

Experience in interacting with customers to provide information in response to inquiries about products and services, and to handle and resolve complaints. Employment History

Education History

05/2006 General High School

Curriculum

High School Diploma

Norfolk Senior High, Norfolk, NE

Occupational Licenses, Certificates and Training

Honors & Activities

Additional Information

Detailed References

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