IYANLA VASSER
Email: adt5eg@r.postjobfree.com Phone: (347)-603- 4519
PROFESSIONAL EXPERIENCE
KITCHEN CREW/BUS GIRL NOV 2021- July 2022 SEAFOOD KINGZ
● Help expedite food from coming out of the kitchen by making sure everything is right before going out.
● Bus tables after customers were finished and make sure it was cleaned off before the next guess.
BARISTA AUG 2021 -NOV 2022 STARBUCKS
● Preparation areas during a normal shift
● Make drinks like coffee, tea, or any other drinks the customer desires.
● Ring up the order at cash registers
● Greeting customers when they walk in.
SALE ASSOCIATE JUL 2021- AUG 2021 H&M
● Work on racks and shelves
● Perform customer service
● Working in the dressing room
● Ring up customer purchases
● Marching duties on the sale floor
OVERNIGHT STOCK ASSOCIATE JUN-2018- JAN 2021
LOWE’S
● Ensuring the daily shipments are received to company standard.
● Worked on a team to promptly replenish sales floor and stocking overflow.
● Ensuring a safe environment by keeping organized.
● Utilized company guidelines to safely lift and place merchandise.
● Complied with inventory control procedures
SALES & STOCK ASSOCIATE MAR. 2017 - MAR. 2018 L O R E™ The Unconventional Co. NEW YORK, NY
● Greeted customers, responded to questions, improved engagement with merchandise, and provided outstanding customer service
● Operated cash registers, managed financial transactions, and balanced drawers ● Efficiently directed customers to merchandise within the store with superior product knowledge and increased store sales
● Maintained an orderly appearance throughout the sales floor and introduced promotions and opportunities to customers
● Complied with inventory control procedures
● Suggested ways to improve sales (e.g. planning marketing activities, changing the store’s design) ● Ensured high levels of customer satisfaction through excellent sales and customer service ● Assessed customer’s needs and provided assistance and information on product features ● Welcome customers to the store and answer their queries
● Follow and achieved department’s sales goals on a monthly, quarterly and yearly basis
● Assisted in unloading shipments, unpacked inventory to the store, factory, or warehouse and organized products accordingly
● Checked items received against shipping invoice to ensure the shipment is accurate ● Replenished stock on the sales floor as needed and placed orders for new supplies and inventory ● Answers customer and sales associate questions about available items in stock and retrieved items at customer request
● Used inventory control software to log information
● Trained new employees on proper safety procedures in the stockroom INTERNSHIP & COUNSELOR June 2018 - Aug 2020 SAFIYA’S ART CAMP NEW YORK, NY
● Prepared materials for camp members
● Assisted in behavioral management
● Assisted in the set up, cleanup and running of programs onsite
● Assisted in the check in/out of students
● Act as an integral member of the summer camp program team and provide supervision, instruction, and ongoing assistance to program staff, campers, and volunteers during programs. ● Facilitate and lead assigned groups and activities such as-arts and crafts, music, drama and more ● Supervised and assisted in the following tasks: Supervision of participants, administering behavior protocol as directed, administering all medical protocol as directed, verbal and physical assistance and accomplishing all other tasks as directed
● Monitored safety of all aspects of the program and campers
● Provided academic support in all subjects for all assigned students who need assistance ● Observed and tracked member’s progress and attendance through diagnostics, incentive systems, etc.
● Reinforced positive student behavior and rules; maintain a positive relationship with all members, families and staff
● Reported any problems, member incidents and concerns to supervisor or Education Director ● Presenter at special events involving promotion of the company TUTOR JUNE 2016 –
CURRENT
SYLVAN LEARNING CENTER NEW YORK, NY
● Helped students learn by reviewing content with them, explaining how to solve problems and checking completed work.
● Helped students develop study skills and organization techniques to help improve their academic performance in a one-on-one and group setting
● Kept reports on students and shared those reports with supervisors, teachers and parents ● Supervised groups of students, providing discipline and serving as a role model
EDUCATION
HIGH SCHOOL OF LANGUAGE & DIPLOMACY
STUDENT GOVT; STUDENT AIDE; YEARBOOK STAFF
JAN. 2016 - JUNE 2019; NEW YORK, NY
AWARDS
PERFECT ATTENDANCE ‘18 - ‘19
MOST IMPROVED ‘18 - ‘19