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Customer Service Business Development

Location:
Las Vegas, NV
Posted:
December 19, 2022

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Resume:

Cell 702-***-****

E-mail adt5dv@r.postjobfree.com

Monica STOUT

Education - USC-LosAngeles, California

History and Political Sciences; Juris Doctor Degree 1991 University of Buenos Aires UBA- Business 1993

Administration- Project Management MBA

Licensed Realtor- Nevada 2015

2020- Current- Health care Administrator at DC Medical Center, Atlas Medical Clinic, Clever Medical Clinic. The facilities provide Mental Health Therapies and services. Duties include but are not limited to: Management of office and outside Vendors, ensuring that excellent and compassionate services are provided. Oversee Patient Care, ensure HIPPA compliance as well as compliance with all Medicaid and Medicare protocols, payroll verification, data analysis, mentoring, operations. Current- 2021- Vice Realty

Commercial, Residential and Business Sales.

1/2020- REDFIN- Buyers agent- connect with buyers through the Redfin system, preview properties, assist in qualifying buyers, ensure complete buyer satisfaction. Work with all parties to provide seamless transactions. Excellent follow up with leads, open communication with all involved in transaction.

1-2016- 12/2019 - Realtor- Simply Vegas

New home sales, Commercial Realtor, Residential Realtor Connect with prospective clients and conduct consultation highlighting the importance of real estate investment and property ownership. Manage all facets of real estate business, with concentration in direct sales. Analyze buyers needs and financial capabilities. Show available properties and compare relative values. Establish and maintain rapport with prospective buyers and sellers. Provide close personal attention and tenacious follow up to ensure best service. Prepare and negotiate purchase and sales agreements and contracts, documentation and all related contractual amendments ensuring complete accuracy and understanding. Serve as a trusted representative and coordinator. Nurture relationships and provide excellent, up to date advise. Design and update marketing information.

Maintain an open line of communication with clients, lenders, escrow officers, and realtors through out the transaction and beyond.

Apply experience as Project Manager to evaluate values and legal knowledge to ascertain that all contractual issues are understood. Provide real time trouble shooting with clients, escrow officers, lenders and all parties involved in transaction. AS TEAM LEADER: Innovated and inclusive development of overall team strategy plans and ensure that team members are informed of any Legislative changes, rules and regulations. Liaison between clients and team members. Familiar with all aspects of 1031 Exchanges.

Knowledgeable in Construction and Real Estate Law

Experience financial knowledge

Excellent communication skills, Problem Solving, Time Management, Public Speaking, Management and training.

Bi-Lingual - Spanish

BUSINESS DEVELOPMENT

1/2014 to 2016 OXIGENO MEDIA

Business Development and Marketing of media company focusing in creating and producing television and radio commercials for businesses focusing in the Latin community. Negotiations of television rates and purchase of Media time. Develop strong ties with clients, media representatives. Ensure adherence to project budget and timely delivery of project. Study market trends and demands. Construction knowledge- Management- Business Development 1996- 2012- Enviro-Tech Solutions dba Southland Construction

• CEO of Construction and Project Management firm with emphasis in Health Care Facilities.

Succesful contract negotiations with facilities, owners, architects and developers. Manage and lead staff of 48 in-house project managers, superintendents and administrative personnel, Support the implementation of short and long-term projects. Manage costs effectively on all projects. . Provide feedback to employees and train staff to provide excellent customer service.

Marketing and contract negotiations. Project Management meetings and training. Firm growth during tenure from $ 1.0m to over $10 million. 15% reduction in overall cost by repositioning business model to increase subcontracting and efficiency. PERMITS, LAND USE Experience

Work together with Cities and County to Expedite Permits, Zoning changes. Work closely with Planning Departments, Fire Department, Building Departments and community groups. Clientele included Cedars Sinai Medical Center, Catholic Health (Dignity Health), UCLA, UC Irvine, USC, UCS Medical Center, University Hospital. Management of personnel, training, public speaking, contract negotiations, time management, Safety management, Communication skills, Negotiations, Construction knowledge, excellent verbal skills.

1997-1999- Enviro-Tech Solutions, Inc. - FOREIGN PROJECT CONSTRUCTION MANAGEMENT OF MAJOR FOREIGN PROJECT

Hospital Universitario Austral - Buenos Aires, Special Project- Provide pre-construction service including evaluation, analysis and critical thinking to deliver the project within budget and time allotted. Develop strong ties to the community. Lead and execute a strategic business plan to meet the local needs. Motivate and manage employees within the market. Review sub contracts; manage all aspects of presentations, costs savings and schedule. Strong focus/emphasis on new business development to achieve company growth. Build a collaborative team environment which effectively leverages all resources. Manage and lead consulting engagements to improve service to the community by creating costs savings, building corporate name. Cultivate and follow leads. Use skills in organization effectiveness, process improvement and maximize customer service. To continuously develop and manage new and lasting business relationships. LEGAL EXPERIENCE

• 1993-1996 Law offices of Roger W. Stout and Associates

• Administration- Public Relations for Civil Litigation, Real Property and Immigration Law firm. Land Use litigation.

ADDIITIONAL EXPERIENCE

1990-1993 Granada Hills Community Hospital

• Business Development and Marketing- focus in marketing Medical professionals into the Medical Center. Developed and build strategic partnerships. Increase revenues, maintained professional contacts with community and local organizations. Develop long and short range department goals. Assist in Developing marketing materials

EXTRA CURRICULAR and Community Involvement:

City of Los Angeles Department of Building and Safety- President of the Disabled Access Commission from 2001 to 2009.

City of Los Angeles Economic Development – Vice-President 2009-2010 City of Los Angeles Small Business Development Advisory Board City of Los Angeles Planning Department Advisory Board Member of Governing Board RFK Medical Center - Los Angeles 2009-2011 Member of Fundraising Board Holy Cross Medical Center 2012-2015 AWARDS AND COMMUNITY ACHIEVEMENT

Subject of an expose in La Opinion for being a Woman CEO for a Multimillion Dollar Construction Company

• Winner of LBA "Entrepreneur of the YearAward 2005 for Companies with over $5 Million in growth

• Winner of California Hispanic Chambers of Commerce "Business Woman of the Year Award 2005"

• Member of NAWBO- Los Angeles Chapter and Ventura Chapter Member of NAWBO - Public Policy Committee 2000-2004

Member of the Charitable Foundation- Robert F. Kennedy Medical Center Hawthorne, Honorary Member of the Republic of Argentina Architectural and Member of the Hispanic Women's League - Los Angeles Chapter

• Member of TEC- International Organization of CEOs- Los Angeles Chapter PHILANTHROPY

Donations/volunteer work include the Hispanic Opera-Los Angeles; City Of Hope, Children's Hospital- Los Angeles. Watts Cinema, Los Angeles, HOME Foundation, Los Angeles, LAPD, LAFD, American Red Cross, San Fernando Valley Battered Women Shelter, Los Angeles AIDS Foundation, Cedars Sinai Medical Center. Board Member- Daughters of Charity Hospitals, Holy Cross Medical Center and Saint Joseph Medical Center.

ADDITIONAL EXTRACURRICULAR

• Additional extracurricular interests include continuing education- Anderson School of Business (UCLA) for MBE Fund Raising, Political Campaign volunteer, Fund Raising, Volunteer Reading programs, Continuing Religious education (Catholic Affiliation) Development of better understanding and developing relationships with diverse communities, involvement with the Asian Pacific League and various Non-Profit Organizations for the betterment of all members of our society.

• Member of the City of Hidden Hills Gate Operations Committee from 1988 to 1990.

Fluent in English and Spanish. Excellent speaking and writing skills

• Taught English to private university students in Buenos Aires, Argentina



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