Gennell Jones, M.P.A

859-***-****

adt5d8@r.postjobfree.com

Experience

Legal Specialist (PCR)

Department of Veterans Affairs

Nashville Regional Office (remote)

GS-7-001

Assist Veterans via telephone, email, video, or chat with the public for the purposes of advising and providing information on benefits and rights; pertinent legal provisions, regulations, and related administrative practices and their application to specific cases; assisting individuals regarding how best to provide documents and evidence required, and/or initiating inquiries to resolve errors, delays, or other problems in obtaining benefits. The employees will also assist with the completion of claim and appeal related work.

Assists the inquirer with various benefits including, but are not limited to, compensation and pension benefits, home loan eligibility, education, health care, life insurance, burial benefits, vocational rehabilitation services, fiduciary assistance, general Social Security Administration benefit programs, and other Federal, state, and local domestic relations and assistance programs.

Performs claim or appeal related work including, but not limited to, providing comprehensive claim or appeal status updates using mandatory scripting requirements, processing change of address requests, establishment of, or change to direct deposit banking information, burial allowance claims, dependency claim, etc.

Law Enforcement Officer

USP Thomson

1101 1 Mile RD.

Thompson, IL

10/2021 - Present

Hours per week: 40

Series: 0007 Correctional Officer

Pay Plan: GL - General Law Enforcement

Grade: 6

Duties, Accomplishments and Related Skills:

Implemented BOP policy and procedures in a correctional setting. Prepared incident reports in order to maintain inmate accountability. Appointed as Officer in Charge of various housing units, supervising the conduct of inmates and the insurance of staff completing tasks. Processed newly housed inmates into the unit, by briefing each inmate on unit expectations of sanitation and conduct. Provided inmates with required issued items such as clothing and hygiene items. Selected inmate housing and work assignment, with respect to separation data. I have conveyed technical information to staff members. I have trained staff members in accordance with policy. Planned and organized documentation on various daily activities and work assignments related to inmate Supervised and documented inmate movements transporting to and from detention facilities, programs, and community services. Observed inmates continuously to maintain safety and enforce facility rules. Inspected living areas and personal belongings regularly to detect and seize unauthorized or dangerous items.

Monitored inmate custody and security throughout correctional facility and during transportation. Monitored perimeters, gates, and internal doorways during patrols and surveillance camera shifts. Intervened during fights and disturbances to stop unauthorized behaviors and restore order. Conducted thorough searches of prisoners and cells to identify and remove contraband materials. Fostered a safe work environment to protect both inmates and staff.

Supervisor: Lt Brewer (815-***-****)

Okay to contact this Supervisor: Yes

Administrative Assistant III

Fayette County Public School Division of Law Enforcement

701 E Main ST.

Lexington, KY

6/2016 – 10/2021

Salary: $1,624.00 USD Bi-weekly

Hours per week: 40

Duties, Accomplishments and Related Skills:

Administrative Assistant to the Chief of Police roles included: Administrative assistant, Kentucky Certified Emergency dispatcher, Records custodian, Evidence Technician, Human Resource (On Boarding protocols), Time and attendance entering and correcting pay through Munis. Conducted research, prepared statistical reports, synthesized information for Public and Private sector requests, prepared correspondence for Executive staff, and Disseminated information to the department including memorandums for duties. Contacted qualified cadet candidates for interviews, obtained all human resources related documents for candidates, assisted in the on board paperwork for new hire recruits. Enrolled new hires into department training programs, monitored compliance with State regulations. Provided assistance to visitors, coordinated travel arrangements, arranged conference calls, and scheduling of meetings. Developed project schedules, allocated resources, and coordinated team efforts to meet company targets. Maintained case records, evidence, and NCIC backgrounds for officers. Maintained CJIS (Criminal Justice Information Services) compliance, CJIS (Criminal Justice Information Services) auditing. Managed maintain departmental records; assists with records requests, assists with public information and outreach; prepared press release documents. Performed property evidence processing (receiving, records, storage, and safeguarding of evidence collected from crime investigations). Prepared records of articles according to chain of custody procedures and maintained evidence database. Established new office procedures to increase productivity and eliminate task duplication. Met deadlines and managed priorities in changing environment with minimal oversight. Processed Word documents and created spreadsheets for data analysis. Supported executives with project coordination, data analysis, and administrative assistance. Organized computer files, sensitive documents, and home office supplies. Managed very active calendar of appointments by planning, coordinating, and aligning schedules to respect executives' needs. Composed complex correspondence, located and assembled information for various reports, briefings, conferences, etc., designing and organizing filing systems, and organizing the flow of clerical processes in the office. Performed notarial services for staff.

Supervisor: Martin Schafer 859-***-****)

Okay to contact this Supervisor: Yes

Correctional Officer

Kentucky Correctional Institute for Women

3000 Ash Ave, Pewee Valley, KY 40056

Pewee Valley, KY

9/2015 - 6/2016

Salary: $13.65 USD Per Hour

Hours per week: 50

Duties, Accomplishments and Related Skills:

Assessment and Classification officer duties: intake protocol, finger printing for FBI record, photos of inmate tattoos, personal property inventory, perform inmate delouse, and conduct visual cavity search. Supervision of inmates and inmate activity in detention facilities. Provided care and correctional treatment of inmates. Managed inmate holding areas. Ensures that inmates remain in custody. Transported and escorted inmates within secured areas according to relevant laws, policies, and procedures. Contributed to the maintenance of institution security. Performed searches on inmates and visitors. Checked mail for contraband, such as weapons or drugs. Prepared incident reports and other documentations facilitating Enforcement of rules and regulations governing facility security, inmate conduct, and inmate accountability. Conducts accurate headcounts. Inventories inmates’ personal property and issues receipts. Break up physical confrontations and protect inmates and fellow officers from harm. Provides emergency assistance as needed, including but not limited to CPR, first aid, escape of inmates, and evacuation procedures.

Supervisor: Capt. Hall 502-***-****)

Okay to contact this Supervisor: Yes

Administrative /Security Guard

Whelan Security

2000 Cherry Blossom Way

Georgetown, KY

3/2014 - 9/2015

Salary: $9.50 USD Per Hour

Hours per week: 40

Duties, Accomplishments and Related Skills:

Conducted new hire and contractor safety orientations. Mastered building and premise checks, utilized surveillance software, completed investigative reporting, front desk operations including presenting safety orientations for visitors and contractors. Facilitated communication among partners, staff, and clients to coordinate high-level

business functions. Coordinated paperwork, maintained files, and oversaw supplies to manage day-to-day office administrative functions. Managed effective training of new employees and ongoing classes to keep staff current on procedures. Responded to inquiries and requests for assistance from visitors and staff members.

Supervisor: Lynette Miller 502-***-****)

Okay to contact this Supervisor: Yes

Education

Walden University

Minneapolis, MN United States

Master's degree 5 / 2018

GPA: 3.5 of a maximum 4.0

Credits Earned: Semester Hours

Major: Master in Public Administration

Honors: Cum Laude

Relevant Coursework, Licenses and Certifications:

Major: Master in Public Administration, Masters Certificate Public Policy Honors: Cum Laude Relevant Coursework, Licenses and Certifications: Courses: Public Policy, Ethics, Fiscal Budget, Talent Management, Human Capital Development, Ethics Social Justice, Public Policy and Finance

Kentucky State University

Frankfort, KY United States

Bachelor's degree 5 / 2016

GPA: 3.7 of a maximum 4.0

Major: Bachelor of Art Criminal Justice

Honors: Magna cum Laude

Relevant Coursework, Licenses and Certifications:

GPA: 3.7 of a maximum 4.0 Major: Bachelor of Art Criminal Justice Honors: Magna cum Laude Relevant Coursework, Licenses and Certifications: Law Enforcement, Theories Methods Development Psychology, Criminal Investigations, Corrections, Statistics, General Phycology, Sociology,

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