Assisted Living Manager of Team and Customer Service
Resume:
BreAuna Roundtree
Assisted Living Manager of Team and Customer Service
Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem solving and planning. Ready to make an immediate contribution to your organization.
Experience
Education
2018- Current
Assisted Living Manager of Team and Customer Service The Village of River Oaks
Conducted recruitment, hiring and training of personnel. Supervised and evaluated work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel. Developed instructional materials and continued in-service and facility-based education programs
2016-2017
Patient Escort
MD Anderson Cancer Center
Used moveable beds and wheelchairs and portable medical equipment. Cleaned wheelchairs, hospital beds and portable medical equipment. Located and picked up specimens to transport for processing. Talked to patients throughout transport to comfort and help ease anxiety. Efficient patient care environment promoted with all transports.
2013-2016
Customer Service Representative Academy Sports and Outdoors
Used POS system to compute accurate sales prices for purchase transactions. Processed merchandise returns and exchanges. Maintained high standards of customer service during high volume, fast paced operations. Monitored compliance with standard operating procedures for loss prevention, physical security and risk management.
2023=2025
A.A. Multidisciplinary Studies
Houston Community College
Skills
Medical Records/EMR
Customer Service
Medical Terminology
Data Entry
Employee Recruitment and Hiring
Clinical Staff Management
Contact
adt5bx@r.postjobfree.com
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