Albertine Mbu CSM.

Email ● adt5bd@r.postjobfree.com Address ●Minneapolis MN, Phone ● +1-612-***-****

Agile Scrum Master Project Management Product owner

PROFESSIONAL SUMMARY

Experienced Information Technology leader professional with over 6+years of servant-leadership and agile project management skills. Skilled with analytical expertise in designing, implementing, and optimizing end-to-end technical solutions for transforming organization at an enterprise level, leading numerous full end-to-end software development projects through all phases of SDLC that meet demanding timelines and exceed all expectations. Demonstrated ability to motivate, organize, lead and coach Scrum teams across multiple locations facilitating the various Scrum ceremonies, with excellent records of managing complex projects, delivering on time within budget and above expectations. Drives improvement in team delivery commitments & capacity planning for sprints through mapping & tracking hidden tasks that strengthens customer satisfaction. Possess excellent communication skills, agile coaching, effective project risk management, conflict resolution, in-depth technical analysis, project process improvement, team building and gaining consensus within high performing teams.

SKILLS

Sprint Planning

Agile frameworks: Scrum, Kanban, XP

Project Communication

Project risk management

Stakeholder management

Development team training

Client Relations & Presentations

Team building

Requirements gathering

Servant Leadership

Process Improvement

Quality Assurance

Software testing

Conflict resolution

Change management

Servant leadership

Performance Testing

Bug/Issue tracking

Process documentation

SKILLS OVERVIEW

Host daily team meetings, sprint planning to get updates on the progress of the project, removing impediments and roadblocks and address criticalities

Support team with timeline management to ensure timely delivery of value; organize and facilitate project updates and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects

Coach and assist Product owners and team members on story writing, planning, and estimation and guide the team on the creation of valuable, working software and to utilize a collaborative process that minimizes defects, rework, or time spent on work that does not deliver a valuable product.

Coach Product Owner in managing customer expectations for project deliverables, managing stakeholder communications and helping to implement an effective system of project governance

Effectively collaborating, facilitating, leading, and coaching multiple scrum teams by distinguished ability to employ problem-solving and decision-making skills to quickly deliver solutions to complex problems

Good mastery of resolving inter-team/intra-team conflict and building relationships in a complex team environment

Dashboards: Built KPI dashboards to measure the team’s agility and maturity, dashboards for information radiators to monitor the team’s sustainable velocity and improve accuracy, and transparency.

Facilitate all team activities during PI Planning. Printed out all the features and stories for the PI and worked with team members to get the PI Objectives, the Risk and Dependencies and communicate and manage cross-teams dependencies

Create and sustain a dynamic environment that fosters development opportunities and motivates high performance amongst team members

Work History

American National Bank – Minneapolis, MN May 2020 – Present

Agile Scrum Master

Collaborating with stakeholder groups across the organization to ensure business and technology alignment

Facilitating sprint ceremony meetings, demos, and decision-making processes to ensure that the proper collaborative process is in use. This includes backlog grooming sessions, estimating and sizing efforts, release planning, sprint planning, daily scrum meetings, and sprint retrospectives

Responsible for removing project impediments, resolving conflicts and promoting effective communication/collaboration amongst team members so they stay productive and always focus on achieving iteration goals

Reviewed and provided feedback on drafted user stories and epics to ensure alignment with general Agile user story standards

Analyzing and implementing key agile metrics such as the burn-down charts and velocity reports, to measure team performance and increase productivity

Responsible for creating project Weekly Status Reports burn-down reports for clients and delivery managers

Working with Product Owners in ordering and refining product backlogs, managing action items, identifying issues and risks, and adjusting scope when necessary

Managing time, meetings, and professional communications, including documenting findings and making recommendations to directors and senior leadership

Texas Instrument - Houston, TX Feb 2017 - Apr 2019 Agile Scrum Master

Managed and led the Client's delivery team from a technology and implementation perspective. Document the project's measurement and alternate delivery plans for implementing a technology solution within the scheduled release

Led the overall delivery of projects, Small Size Change Requests (SSCR), and Lights On (LO) activities within the scope of the Claims. Delivery workstream at Anthem in the Scheduled and Off-cycle Releases

Facilitated Daily scrum meetings, spring planning, spring review, and spring retrospective with onshore and offshore teams

Trained and coached development, test, and management team to adopt agile best practices with scrum

Directed and created onsite agile training workshops for business stakeholders and engineering teams

Actively participated in requirement gathering and documentation meetings, ensuring PBIs were customer-centric delivering required value

Extensively involved in Agile Scrum calls to review epic user stories with the product owner, business partners and end-users to enhance GCP Interfaces using APIs/Web Services for Service delivery and Service assurance projects

Tracked project metrics to judge project progress while managing risks and impediments, stakeholder communication plans, vendors, and other outsourced resources

Identified bottlenecks and removed impediments and blockers hindering project progress

Krogers - Cincinnati, OH July 2016 – Jan 2017

Release train Engineer/Scrum Master

Guide and coach, the teams on the Agile Release Train on Scrum practices and develop their understanding of Agile principles.

Help define norms/agreements for the ART and enforce the agreements.

Coordinate and facilitate ART ceremonies (for example, Backlog Refinement, Program Increment (PI) Planning, ART Sync or PO Sync, Scrum of Scrums), System Demos, and Retrospective.

In collaboration with the Product Manager, ensure the program has a healthy product/program backlog.

Facilitate dependency management/risk management/impediment removal for the ART.? Promote/facilitate communication and collaboration within the ART to support value delivery and PI commitment

Responsible for providing status updates and reporting pertaining to ART plans/delivery/timelines/impediments to stakeholders and leadership.

Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered by the ART.

Measure ART delivery, maturity, and performance and review the metrics with the ART to identify improvement opportunities.

Capture data to help determine/track product funding and resource acquisition needs.

Mentor more junior Scrum Masters

Responsible for managing the end-to-end delivery lifecycles of software development projects within the IT function

Engaged Clients, Business Performance Managers, and Program Managers to gather software requirements/business rules, and ensure alignment with development teams

Helped implement agile within their development teams, trained and coached business managers and development teams in agile best practices, principles, and scrum ceremonies

Facilitated scrum ceremonies with development teams

Determined root cause of problems and issues to implement courses of action required to implement solutions

Developed long-term business strategy by using customer feedback to identify necessary process improvements

Education

University Of Buea, Cameroon 2015

Bachelors in Business Administration

Certifications

Certified Scrum Master (Scrum Alliance)

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