LEILA TAHMASEBI

Canoga Park, United States *****

706-***-**** - adt58k@r.postjobfree.com

PROFESSIONAL SUMMARY

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Experienced sales executer with over 6 years of experience in markets. Excellent reputation for resolving problems and improving customer satisfaction. SKILLS

Teamwork and Collaboration

Inventory Control Procedures

Dispute Mediation

Self-Checkout Assistance

Customer Service

Customer Needs Assessment

Time Management

Verbal and Written Communication

WORK HISTORY

12/2017 to 06/2022 Sales Associate

Perspective – Erbil, Iraq

Increased sales by offering advice on purchases and promoting additional products.

Solved customer challenges by offering relevant products and services. Maintained customer satisfaction with quick and professional handling of product returns.

Processed product returns and assisted customers with other selections. Achieved perfect attendance and on-time record.

Loaded and unloaded merchandise using ladder and pallet jack. Developed, marketed and sold full range of products and support services. 03/2003 to 05/2006 Sales Executive

Refah Store – Shiraz, Iran

Analyzed past sales data and team performance to develop realistic sales goals. Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Presented products to clients using dynamic presentations and practical use-case scenarios.

Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.

EDUCATION

09/2004 M.A.: English Literature

Shiraz University - Shiraz, Iran

09/1999 B.A. : English Literature

Kurdistan University - Sanandaj, Iran

09/1987 Diploma: Science Education

Asieh Highschool - Sanandaj, Iran

LANGUAGES

Persian

Native or Bilingual

English

Full Professional

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