PROFILE

Analyst with **+ years of

experience, specializing in the

creation and delivery of client-

facing and internal reports

related to all aspects of

business. People Management

skilled and primed to

successfully deliver effective

solutions that drives business

growth, dedicated to providing

consistent top-quality service

and stellar support. Motivated

to optimize result through

exceptional performance

within a challenging and

rewarding role befitting my

dynamic skill set.

CONTACT

PHONE:

+1-604-***-****

LINKEDIN:

Linkedin.com/in/bali-singh-

3462821a1

HOBBIES

Cooking – Indian Cuisine

Playing – Soccer

Gym – Fitness

Broadcast – Live Sports

BALI KAMALBIR SINGH

Consultant

Employment History

ADP – Consultant (Tech Member) – Project Service – Implementation 16-Aug-2011 – Present

In my tenure with the organization, I worked with multiple verticals: such as

(Operation, Service, Solution Centre) – WFM (Work Force Management), currently working with Project Services for Implementation in Nation Account Services for multiple platforms such as: Vantage, Enterprise, WFN and Payforce etc.

Submit project plans and financial reports to leaders and project sponsors for approval.

Present leadership with monthly reports showcasing the flow of incoming projects and delivery to clients, NPS trends, financial report with goals and forecaster, PMO KPI trends.

Collaborate with Project Leads and PMO’s to define, develop and implement project within agreed timelines and budget.

Organization and prioritization of projects to meet their go-Live for the due deliverables.

Time management is critical teamwork for delivering projects to the stakeholders. Ensuring the efficiency of project processes, making adjustment as needed.

Maintain succinct and crisp communication for exchanging ideas, inputs, and project related information with all the stake holders for at-par understanding.

Provide project specification and progress details to all the stakeholders.

Supervise the project management process to ensure work meets quality standard and falls within established deadlines and budgets.

Manage end to end projects during peak period (Agile and Waterfall) methodology.

Drive auditing and reporting – the key drives to ensure that the projects are in progress as envisaged.

Eliminate the manual effort by automation within process.

Handling projects with smooth transaction to clients with 100% of NPS.

Project link (Mizkan Americas, Top Golf, Graton Economic, DLH Corporation)

SKILLSETS

Mphasis Senior Associate (MIS)

19th Oct -2007 till 15th Aug -2011

During my tenure with the organization, my role and responsivities were: Client Management

Managed clients for effective deployment of CRM solutions (Omni- Dox) web application in the Accounts Receivable (A/R) – for Motor Insurance Claims (Zurich Insurance).

Provided differentiated gamut of services in terms of mode and methods of utilizing Operational tools for clearing the transaction.

Provided structured support in the deployment of blended learning solutions by managing internal and external communication specific to content, organizational and marketing policies.

Provided functional and technical advice on aspects of Functional Strategies by assessing the current state of policy enrollment, evaluating process flow with stakeholders and enhancement in tools.

Established a regular cadence of structured communication with all stakeholders.

Reporting

Reports Management: determine various agencies/users groups in terms of report requirements to develop these reports and make them available to the relevant client segments such as KPI metrics, NPS, Dashboard – Business Goals.

Ensure accuracy and completeness of transactions uploaded in system and align to near & long-term business requirements.

Interface with Project teams and groups to ensure compliance solution (audit client level, execution of project assignment on FIFO methodology) as per corporate guideline to everyone within the team.

Team Management

Act as subject matter expert for process improvement, development, and Implementation of new technologies.

Catalyze assimilation of new team members through training and mentoring on functionalities of various tools to cross skilling them for aligned them to meet the business overall goals.

Trained team members regularly helping them to achieve the required level of performance to meet the benchmark.

Perform the quality audits on creation, update, add and removal of application tools and access as per the business needs. 35%

90%

25%

100%

50%

100%

Power BI

Financial Force

SQL

MS Office

Cognos

CRM

Education

BACHELOR OF COMMERCE (Marketing & Advertising)

JDC Bytco (University of Pune)

March-2022 – May-2005

The clause 6 of the ordinance for B. Com. Three years degree course, every individual was examined in the following subjects: Accounts, Business Management, Marketing & Advertising, Cost Accounting, Law and Taxation.

SVKT School (High School)

June-1999 – February-2001

The Higher Education course was of 2 years, every candidate was examined in their following subjects: Accounts, Economics, Business Sectorial Practice, Time, and People Management.

Extra-curricular activities

Regular participation in corporate soccer tournaments.

Being an active team member to organize sport day activity.

Organized blood donation camps.

Reference Contact

Gagan Arora

Director – GBS – NAS

adt540@r.postjobfree.com

Contact:- +91-900-***-****

Prashant Pandey

Sr.Manager – GBS – NAS

adt540@r.postjobfree.com

Contact:- +91-841-***-****

Beth Bunce

Client Success Executive – NAS

adt540@r.postjobfree.com

Contact:- +1-630-***-****

Contact this candidate