Maria Elizabeth Wagner

**** ******* ******

West Seneca, NY 14224

adt53g@r.postjobfree.com

716-***-****

SUMMARY

** *****' experience in customer service which includes: Accounts payable/receivable, Payroll processing, Medical billing and Phlebotomy. Efficient with Epic, Medent and Care 360 software. Ability to quickly learn new technologies and integrate with prior knowledge and experience.

Phlebotomist

CSL PLASMA

Buffalo, NY

June 2022 - Present

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following standard operating procedures. Responsible for setups and disconnecting autopheresis machines.

Insurance Examiner

APPS PARAMEDICAL SERVICES – Williamsville, NY

June 2019 to 2020

Travel to applicants home or work to gather information including physical measurements, blood/ urine samples, interview for risk assessment, which is completed on tablet. Process and ship specimens via major courier or delivery to labs. Process and distribute paperwork accordingly.

Lab Assistant/ Phlebotomist

Niagara Falls Memorial Medical Center - Niagara Falls NY

April 2019 - June 2019

Collected and processed specimens in medical environment, sanitized workstations and instruments to avoid cross-contamination, promptly and efficiently distributed specimens to different facilities and labs, develop and maintain positive customer relationships through effective communication.

Medical Receptionist

DR. GEEMSON OO - West Seneca, NY

August 2016 - November 2016

Register patients, record and collect patient charges, verify insurance, schedule follow-up appointments, maintain records and accounts, update personal and financial information, answer patient calls, order prescription refills, use of Medent and WNYHealtheNet systems.

PSR/Phlebotomist

QUEST DIAGNOSTICS LABORATORIES - Amherst, NY

September 2009 - January 2011

Register patients, collect blood specimens from Adult/Geriatric/Pediatric patients, hair/urine drug testing, label, centrifuge, split and freeze specimens; call client to confirm handwritten orders, package specimens for transport, filing, faxing and answering phone.

Insurance Claims Processor

HEALTHTEC SOLUTIONS - Amherst, NY

March 2009 - September 2009

Process insurance approvals and denials; review patient bills, knowledge of Medicare and Medicaid Insurance claims required; phone and filing services.

Customer Service & Trainer/Supervisor

TIM HORTONS - N Tonawanda, NY

August 2005 - September 2006

Daily front line service of customers both in register service and food preparation. Supervised and trained new employees.

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