Customer Service Project Manager
Resume:
JOHN J VENIER JR
*** ***** *****, *******, ** ***42
Cell - 732-***-****
************@*****.***
PROFESSIONAL EXPERIENCE
Pennsylvania and New Jersey
June 1984 to Worked with various companies for interior and exterior
November 2022 residential and commercial construction with duties that included but were not limited to:
Meets with customer and management to ensure customer needs are met, the scope of the work is identified, and the quote is prepared and reviewed
Reviews and maintains contact with management, project management and office staff as required by their company’s business practices
Researches any past projects in same property in conjunction with current issues, within
industry and safety standards
Evaluates blueprints and makes recommendations to management regarding OSHA standards and safety matters
Contacts local officials for initial permits and scheduling for ongoing approvals
Reviews, contacts and prioritizes vendors and contractors to insure timely completion of project in the most efficient manner
Makes appropriate recommendations to customers (through management if necessary) using good judgement balancing needs, safety issues and cost benefits
Review and complete daily progress logs for office and customer review. Used ProCor and Builders Trend to track progress
Analyzes paperwork written by vendors to ensure accuracy of billing and work compliance
Delivers exemplary customer service
Reviews and answers inquiries to resolve customer complaints
Prepares final report of assigned project to facilitate a cost-benefit analysis and profit margin
Master Carpenter
Trains new and junior staff to complete duties
June 2022 to November 2022 Lott Builds
31 South Sterley Street
Shillington, Pennsylvania 19607
Ritas Water Ice and Bageley Stores
February 2022 to June 2022 Home Remodeling Pros of Central PA
4819 E Trindle Road
Mechanicsburg, PA 17050
Kitchen and Basement Renovations
January 2016 to December 2021 Mid-Jersey Supply
(Moved to Pennsylvania) 2486 Ridgeway Blvd.
Manchester Township, New Jersey 08759
Two Strip Malls
January 1984 to January 2016 John Venier General Contracting
1229 Aquarius Court
Forked River, New Jersey 08731
-Residential and Commercial contracting that included
Restaurants and Condominium complexes
-Designed and Renovated Escape Rooms for Stepson’s
Business in DE
EDUCATION
2022 In progress to complete online 40-hour OSHA
Certification
1981 to 1984 Studied Architectural Engineering and Psychology
Princeton University
BUSINESS REFERENCES
Bill Murphy – Building Inspector
Henrey Rouhana – Sure Fix Remodeling
Moshe Buchroik – GMT Associates
Wesley Kuczwa- Project Manager
PERSONAL REFERENCES
Bill Wright – Stepson
Bonnie Jeffers – Former Partner’s Wife
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