Administrative Assistant Front Desk
Resume:
Laura A. McKenzie
**** ******** *****, *****, ******* 31206
Cell 478-***-****
**************@*****.***
Medical Administrative Assistant with extensive hands-on experience in providing administrative support to complex medical groups and health clinics. I am skilled in managing front-office functions, including customer service, patient appointments, billing and collections, and records. I am seeking to take my next career step in health administration with a respected organization dedicated to providing high-level care to diverse patient populations. I enjoy working in a fast-paced environment and staying busy. Core Qualifications
• Electronic recordkeeping
• Clerical duties
• Phone and email correspondence
• Appointment scheduling
• Insurance verification; Insurance claim submission Professional Experience:
Medical Administrative Assistant
July 2021– October 2022
Piedmont Physicians Urology
330 Hospital Dr. Bldg. C Suite 315
Macon GA 31217
• Provide information to doctors, co-workers, and subordinates by telephone, in written form, e- mail, or in person.
• Perform day to day administrative tasks: maintaining information files and processing paperwork.
• In charge of fax box, checking it throughout the day and getting everything to the correct person.
• In charge of all incoming and some outgoing referrals.
• In charge of medical records requests.
• Collect and enter patient payments. Enter patient information and insurance information.
• Verify and enter patient eligibility and benefits.
• Enter New Patient information into computer system and keep record of all new patients. Request records on new patients.
• Epic EMR system
Medical Administrative Assistant
August 2015 – July 2021
Northside Pediatrics, PC
3888 Northside Drive, Macon GA 31210
• Provide information to doctors, co-workers, and subordinates by telephone, in written form, e- mail, or in person.
• Perform day to day administrative tasks: maintaining information files and processing paperwork.
• In charge of all outgoing referrals. Handle pre-certs and pre-authorizations.
• Collect and enter patient payments. Enter patient information and insurance information.
• Verify and enter patient eligibility and benefits.
• Clean treatment rooms. Bring patients into treatment rooms. Gather and enter vitals.
• Enter New Patient information into computer system and keep record of all new patients. Request records on new patients.
• Schedule all outside labs and imaging (MRI, CT, Ultrasounds, etc.)
• Some billing and coding.
• Proficient in eClinicalWorks
Medical Assistant/Front Desk
August 2013 – July 2015
Associated Foot and Ankle Centers
1854 Forsyth St, Macon GA 31201
• Provide information to doctors, co-workers, and subordinates by telephone, in written form, e- mail, or in person.
• Assist Doctors in treatment rooms and operating room as a surgical scrub tech.
• Perform day to day administrative tasks: maintaining information files and processing paperwork.
• In charge of all incoming referrals. Handle pre-certs and pre-authorizations.
• Collect and enter patient payments. Enter patient information and insurance information.
• Verify and enter patient eligibility and benefits.
• Clean treatment rooms. Bring patients into treatment rooms. Gather and enter vitals.
• Remove casts and assist in re-casting. Remove staples and sutures. X-ray patients.
• Send out patient prescriptions. Send out cultures and biopsies to lab companies. Schedule patients for diagnostic imaging, labs, and other outside medical procedures.
• Enter New Patient information into computer system and keep record of all new patients.
• Proficient in eClinicalWorks.
Administrative Assistant/Front Desk
June 2012 – May 2013
Howard D. Booth, D.D.S., M.A.G.D.
Macon, Georgia
• Provided information to dentist, co-workers, and subordinates by telephone, in written form, e- mail, or in person.
• Interacted with computers accessing and using software to compose, setup functions, enter data and process information.
• Performed day to day administrative tasks: maintaining information files and processing paperwork.
Scheduling appointments, rescheduling, and confirming appointments.
• Checked patients in and out and took payments.
• Cleaned office on weekends.
Legal Secretary
April 2004 – March 2012
Robin N. Bargeron, Attorney at Law
Macon, Georgia
• Provided information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.
• Interacted with computers accessing and using software to compose, setup functions, enter data and process information.
• Obtained information from relevant sources via dictation, observation, and direct receipt.
• Performed day to day administrative tasks: maintaining information files and processing paperwork.
• Purchased, distributed and stored supplies.
Certifications:
Notary Public
BLS Certified
Education:
Wesleyan College 2006-2008
Macon, GA 31206
Studio Art/Graphic Design
Business Management
Valdosta State University 2004-2006
Valdosta, GA, 31601
Early Childhood Education
- Dean’s List
Mt. de Sales Academy 1998-2004
Macon, GA 31204
- National Honor Roll
- Spanish Honor Society
- Art Honor Society
References:
Margaret Berry
Macon, GA 31220
Laurie Hiers Gillespie, MD
Daphne, Alabama
Ginger Hirsch
Perry, GA 31069
Contact this candidate