Service Agent Nursing Assistant
Resume:
Enjoli Grant
Benton Harbor, MI *****
***********@*****.***
Dedicated worker for past positions as well as current. Authorized to work in the US for any employer
Work Experience
Direct Care Worker
Spectrum Services - Benton Harbor, MI
October 2017 to Present
Provide guidance and support to consumers in a group home setting. Customer Service Agent - Call Center
Aerotek - Benton Harbor, MI
May 2017 to Present
Take calls from customers regarding whirlpool, Maytag, Amana, and Kitchen Aid appliances. Take care of the problem, provide a solution for the customer. Always provide excellent customer satisfaction with each call.
Certified Nursing Assistant
Countryside Nursing Home
April 2007 to September 2011
Surgical Technician
Chicago Community Hospital
June 2009 to August 2009
Certified Nursing Assistant
RIGHT AT HOME HEALTH CARE
February 2006 to July 2009
Certified Nursing Assistant
ADVANTAGE HOME HEALTH CARE
May 2001 to March 2003
Certified Nursing Assistant and Surgical Technician Lakeland Continuing Care Center
June 1996 to May 2001
Education
Associate Degree in Surgical Technician
Brown Mackie College Michigan City - Michigan City, IN August 2006 to April 2009
Diploma in Various
Benton Harbor High School - Benton Harbor, MI
August 1993 to June 1996
Skills
Certified Nursing Assistant and Surgical Technician /Also experience as Customer Service Agent which I am currently employed as in the call Center at Whirlpool Corporation. (10+ years) Links
http://***********@*****.***
Awards
Customer Service Agent
May 2017
Completing 3 week training course at Whirlpool Corporation through employer Aerotek. Certifications/Licenses
Certified Nursing Assistant (CNA)
August 1996 to March 2010
I still can work as a home care worker but I do need to recertify for CNA. Additional Information
Experience working with elderly and people with disabilities. Experience in surgery, passing instruments to doctor during surgery.
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