Shelley D. Surrett

Email: adt4t6@r.postjobfree.com Cell: 845-***-****

PROFESSIONAL EXPERIENCE

Howmet Aerospace/Hulk/Arconic Aug 2021 – Feb 2022

Human Resources / HR Specialist

Assist primarily in recruitment (back-end) process by entering and routing information within Taleo.

Schedule drug screens/background checks, submit IT requests, and assist with onboarding.

Responsible with weekly processing of hourly internal job bids, scheduling interviews, assisting with interview and selection process.

Focus heavily on Multi-tasking/ Human Resources Information System (HRIS) abilities, recruitment/New Hire Screening processing experience with manufacturing and Union environment

I have solid (HRIS) in various Software Applications i.e., Oracle/Taleo, ADP, Dayforce as well as computer savvy with Temporary position candidate’s software (IQ Navigator).

Utilized Excel, Word, Access, PowerPoint, Lotus Notes and Outlook to schedule, present, upload new candidates.

Responsible for badging system and assisting other departments with their outstanding assignments as required.

TIMES HERALD RECORD/GATEHOUSE MEDIA GROUP/DOW JONES May 2013 – Oct 2021

Circulation Department / Field Sales and Services Supervisor/Single Copy Manager

Manage the coordination of weekly single copy collections, point of purchase sale and marketing material distribution in person, through use of Independent Contractors. Reconcile all Dealers Accounting Billing Issues; while supervising the local Kiosk Program West Point and Sullivan County Democrats Distribution and Marketing Contractors.

Proactively resolving all Dealers complaints and escalations through collaboration with our distributor company, Publishers Circulation Fulfilment, Inc., while building store relationships.

Assist the Director and Single Copy staff in developing/growing retention programs and all sales channels at the Times Herald-Record and Pocono Record through employees and contractors.

Generate sales reports as needed to evaluate sales and create promotional marketing plans.

Monitor and grow single copy outlets and net sales by draw management and Marketing Tours.

Proficient with Excel, Word, Outlook, PowerPoint, and all Microsoft software

EMERSON NETWORK POWER Oct 2006 - May 2011

Human Resource Representative / Office Manager and Facility Manager

Manage and supervise Sales Coordinators and Administrative Support Associates in both the New York Factory Direct Office (FDO) and Long Island Warehouse Facility. Serve as the primary operational contact for the Eastern Region Facilities. Maintain the Capital Budget Expenditures, Account Payables and Account Receivables for the Fiscal Year.

Responsible for coordinating Network Services IT Support on deploying companies’ Hardware and Software Applications for all employees in both New York facilities.

Manage Recruiting, and onboarding process and Corporate Policies and Procedures for New York FDO Sales Office.

Troubleshoot all operational discrepancies with departmental heads for vendors and customer’s sales orders, Net Terms and conditions, Bids, Quotes, Certificate of Insurance, invoice reconciliation, lien waivers, and maintenance office inventory control.

Generate Sales Performance Forecast Reports for Vice President of Global Accounts in the Eastern Region.

Coordinated all Corporate Events Planning, Webcast, Tradeshows, Demo Exhibits and our Annual Sales Convention..

Maintain an open line of communication with Building Management to conduct repairs, annual taxes, releasing Term & Agreements and safe environment for Eastern Region facilities.

NYCE PAYMENT NETWORK Jan 2000 - Sept 2006

Client Services Department

Client Services/Product Support Representative

Managed Major Third-Party Processors on-line POS Transactions through various Electronic Payment Systems (Cirrus, NYCE, MasterCard, Amex and Visa, AllPoint, Co-op.

Created Procedures and Processing Policies (SOP) for Enhanced Message Structure Electronic Bill Payment Client.

Maintained and Reconciled assigned Sales Accounts.

Added Processors within the SUM Network to avoid Interchange Fees amongst (Shared Co-op Network)

THE FEDERAL RESERVE BANK OF NEW YORK Jul 1989 - Dec 1999

Financial Examinations Function/ Business Associate Support Analyst

International Affairs Function / Operations Support Analyst

Credit and Risk Management Function/ Credit and Loan Notes Clerk

EDUCATION

South University – Business Management (Attended online college towards Bachelor’s Degree Dec 2018 to June 2019)

Borough Manhattan Community College – Business Management (Attended two years of college, 1995 through 1997)

Norman Thomas High School – Business Administration & Secretarial Studies -- (Graduated June 1989)

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