Melissa Johannessen

**** * ***** ***. #***. Broomfield, CO 80020

#720-***-****. Email: adt4re@r.postjobfree.com

Objective

To explore and capitalize on my greatest potential while helping others do the same. Education

CARRIE LANE ALT. HIGH SCHOOL

DIPLOMA / 1997 / CHARLES CITY, IA

· General Education

NORTH IOWA AREA COMMUNITY COLLEGE

3.5 years / 2000-2003 / Mason City, IA

Major: Business Marketing, Management, Entrepreneurship Skills & Abilities

MANAGEMENT

· Lead with inspiration, positivity and integrity

· Have lead small teams ranging from 2-6 employees

· Succeeded in increasing store productivity from 1.7% company rank to 93% within 2 months

· Our store successfully made a profit in my first quarter of leading after not seeing a profit since being open a year and a half

SALES

· Lead in sales production within my location consistently month over month

· Sales is my passion

· Friendly competitor in nature

· Acquired monthly awards for sales and focused targeted category performance within my store as well as amongst my peers of 5 other locations

· Frequently the top sales rep for Saxony amongst 3 locations COMMUNICATION

· I would have weekly team development meetings

· Executed daily check ins to ensure staff was fully informed on all promotions and procedures LEADERSHIP

· Succeeded in making our AT&T location a Chamber Member

· Had weekly one on one’s with each staff member to ensure I knew their intentions, career desires while we tracked the progress

Page 2

Experience

STORE MANAGER / AT&T- SPRING MOBILE / AUGUST 2015-JUNE 2016

· Within 2 months of my employment the store went from a 1.7% company rank on my first day, up to 93% production and rank

· Maintained the sales production at my location

· Performed weekly inventory

· Experienced the joy of a profit for the first time in this stores history within my first quarter of being employed

· Responsible for store merchandising and resets

ASSISTANT MANAGER / HYVEE GAS / JANUARY 2014- MAY 2015

· Assured every guest had a pleasant experience

· Frequently known for upselling food items

· Assisted manager with inventory, reorders, store merchandising

· Responsible for daily counts of money and key holder to the safe FRONT DESK AGENT-BARTENDER- BANQUET STAFF/ HISTORIC PARK INN/ JUNE 2013- JANUARY 2015

Assisted all guests with reservations, check in, check out, any needs during their stay, provided information on local points of interest or any other direction needs

Assisted management with projects

Set up, tear down and worked the banquet events

Responsible for cash drop at the end of each shift with the till balancing

Sold gift items