Warehouse Associate Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

RICKEY

COLE

R

**** ***** ******** ** ******, 918-***-****, *****.******@*****.*** Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.

Task prioritization Time management Coordination

Inventory counting Strong communication Inventory tracking Product management Forklift operation Material handling Sales support Merchandising

Warehouse Associate August 2020 - March 2022

Broken arrow electric supply Broken arrow, OK

Received, staged, and stored incoming merchandise. Processed new stock by inputting information into system and adding labels. Moved large quantities of merchandise using pallet jacks, dollies, and hand trucks. Picked and packed as many as [Number] orders per hour with consistent accuracy. Transported items using forklifts and pallet jacks. Verified documentation accuracy and quality of incoming shipments. Tracked computer inventory accurately and made frequent updates. Prepared orders quickly and pulled and packaged products for quick shipment. Upheld safety standards by clearing out debris, trash, and damaged items. Bartender March 2019 - April 2020

Warren theatre Broken arrow, OK

Operated POS systems and managed bar tabs to track revenue. Used proper pour methods to reduce waste and spills. Leveraged beer, wine, and cocktail knowledge to make recommendations. Increased the bar's profile by developing signature cocktails. Diversified menus with seasonal drinks and appetizers. Trained and supervised bar staff to deliver exceptional service to customers. Bartender July 2018 - April 2020

River spirit casino Tulsa, OK

Set up and maintained appropriate stock levels for bar. Balanced efficiency with exceptional service to manage guests in high-volume environment. C

EDUCATION

Recommended current beers, drink promotions, and limited time cocktails to upsell beverage orders. Operated POS systems and managed bar tabs to track revenue. Greeted guests to provide warm welcome and promote good customer service. Used proper pour methods to reduce waste and spills. Created specialty cocktails, craft beers, and broad wine selection to drive customer satisfaction. Cleaned, organized, and replenished supplies to maintain bar appearance. Line Cook November 2016 - April 2018

Smitty's garage Rogers, Ar

Helped chef and sous chef, carried out orders, and monitored performance of kitchen staff. Covered kitchen needs at station, filled in for absent team members and brought cooks up to speed. Restocked and prepared stations with necessary supplies and equipment in support of kitchen operations. Avoided waste and produced consistent results by memorizing recipes, portion sizes, and plating techniques.

Monitored stock and replenished low materials on food line. Ensured food was stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.

Communication

Fullerton jc, Fullerton, Ca

Audio engineering

Pinnacle career, Belmont, Ca

Minored in [Subject]

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