Shannon Wright

** *********** **, ****, **. ***** 270-***-**** adt4n1@r.postjobfree.com

Qualifications Summary

Professional experience working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects, able to multitask effectively, capabilities include: Customer Service & Relations, Word processing and typing Computer operations Filing and data archiving Office equipment operations. Problem Solving, Telephone reception for a multiple line switchboard, Scheduling of associates, Ordering products, Pricing Inventory, Help associates with the computer system, Check order receiving schedule, Look up bar codes and upc numbers. Insightful technician capable of developing manufacturing process instructions. Capable team player performing hands on production task to assemble, align and test device sub-assemblies and complete systems. Resourceful professional of operators in production requirements. Production Line Worker Pella Windows & Doors DEC. 2020 - CURRENT

Set up and perform hand and automatic assembly operations on components, sub-assemblies and assemblies. Assemble components with hand and power tools. Assessed work for errors or compliance issues and made corrections and modifications necessary. Cleaned and finished sub-assemblies or assemblies using hand and power tools. Set up and operated greasing equipment to grease composites. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness. Certified and skilled forklift operator. Expertly measured, cut, bent, and filled small tubing to machines. Inserted and positioned materials and clamps, spliced and fitted parts using hand and power tools along with welding and saw unit. Proposed Progress improvements to increase quality and efficiency. Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers. Completed and entered quality records, scrap reports and machine logs in timely manner. Trimmed and balanced rotating components such as pump impellers and shaft assemblies. Reviewed and verified all work was in compliance with sales orders as customer requirements. Operated welding, press break, plate rollers, angel and channel rollers and shear. Retrieved correct materials from product inventory to preform various fabrication duties. Determine 2

materials, tools and equipment needed for production orders. Work 4 different computer systems to maintain temperature and constancy for the liquid bead we use on the patio doors. Human Resource Manager Forever Communication SEP. 2016 - DEC. 2020

Coordinate and perform a range of staff as well as operational support for the departments, Serve as liaison with other departments in operating units in the resolution of day-to-day problems. Assisted with secretarial support for the departments such as answering telephones, assisting customers, and resolving and referring a range of customer problems and inquiries. Operate personal computer to compose and edit correspondence and memoranda from verbal direction, and from knowledge of established department/division policies; prepare, transcribe, compose, type, edit, and distribute agendas of meetings. Schedule and coordinate meeting, interviews, appointments, events and other similar activities for supervisors. Was responsible for all commercials that where changed, assigning cart numbers for each and every commercial that ran, as well as all traffic instructions and contracts that were put into Marketron system. Was the Program Director, Traffic Director, Promotions Director, Accounting and Receptionist all at the same time at Forever Communications for stations WNBS, WBZB, & Froggy 103.7 Store/Office Manager Cash Express MAY.2012 - SEP. 2016 Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability. Meet sales goals by training, motivating, mentoring and providing feedback to sales staff. Ensure high levels of customers satisfaction through excellent service. Complete store administration and ensure compliance with policies and procedures. Maintain outstanding store condition and visual merchandising standards. Propose innovative ideas to increase market share. Conduct personnel performance appraisals to assess training needs and build career paths. Deal with all issues that arise from staff or customers (complaints, grievances etc. Be a example of well behavior and high performance. Additional store manager duties as needed. Monitoring the work of all team members to ensure they meet deadlines, stay productive in the workplace, and follow the standards. Counseling employees, answering their questions, and providing the needed support and information to help them work productively. Answering emails and calls from clients and redirecting them. Setting and managing the office budget. Interviewing and training new staff. Tracking and managing office supplies.

3

Zone Manager Walmart MAR.2002 - MAR. 2012

Ensuring that all meals are properly portioned and presented and resolving customer complaints. Detail-oriented and knowledgeable about food health and safety regulations. Multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills. Recruiting, training, and managing food service employees. Scheduling employee work hours to ensure that all shifts are adequately covered. Completing payroll and maintaining employment records. Ensuring that customers are served quality food in a timely manner. Regularly inspecting all work areas to ensure compliance with food health and safety regulations. Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries. Accurately tallying all cash and charge slips. Reviewing sales records to determine which menu items are most profitable. Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed. Switching off all lights and enabling the alarm system at the close of business. Devise ways to optimize inventory control procedures. Inspect the levels of business supplies and raw material to identify shortages. Ensure product stock is adequate for all distribution channels and can cover direct demand from customers. Record daily deliveries and shipments to reconcile inventory. Use software to monitor demand and document characteristics of inventory. Place orders to replenish stock avoiding insufficiencies or excessive surplus. Analyze data to anticipate future needs. Evaluate suppliers to achieve cost-effective deals and maintain trust relationships. Collaborate with warehouse employees and other staff to ensure business goals are met. Report to upper management on stock levels, issues etc. I was Responsible for all of the fresh side of Walmart, Bakery, Deli, Produce, Frozen, Dairy.

Education

High School Diploma American Home School

Certified Food Inspector