Data Entry Service Representative
Resume:
Antanest Marie Smith
Lebanon, TN 37087
********.*****@*****.***
OBJECTIVE
To obtain a stable position where my skills and experience can be utilized as a mutual benefit for the company, as well as myself
EDUCATION
Pearl Cohn High School August 28, 2006 – May 2010 High School Diploma
Work Experience
Customer Service Representative
Conduent - Nashville, TN August 2019 to August 2022
Responsibilities
Taking inbound calls for customers, Enrolling customers in their health insurance and their 401k, Transfer customer to different departments,Assist with doing withdrawals and loans
Customer Service Representative
Genesco - Nashville, TN September 2015 to June 2019
Responsibilities
Taking inbound calls for customer. Solving escalations, data entry, check status on orders, and sending emails as well
Supervisor/Manager
ABL Management - Nashville-Davidson, TN September 2014 to August 2015
Responsibilities
Taking full responsibility watching 15 different inmates cook for 2 different facilities. Make sure they cook and clean properly
Customer service
Kroger - Nashville, TN October 2010 to October 2014
Responsibilities
Developed a reputation for excellent customer service by:
acknowledging the customer's presence and making eye contact;
greeting customers in a friendly and timely manner, giving them full attention;
taking time to answer a question or find someone else who can
Scanning sales tags or bar codes, totaling bills, and providing receipts
Receiving, and distributing currency with a consistent high level of accuracy
Also answered phones, stocked grocery shelves, sanitized work area, and other duties as assigned
Skills Used
Ability to manage priorities and multiple task in a fast paced environment with little or no supervision, Outstanding written and oral communication skills, PC skills in windows based applications with the ability to quickly learn new applications, Customer, detailed and team oriented, Honest, reliable, and productive.(Microsoft Office10+ years, Customer Service, Customer Care, CSR, Call Center, Customer Support, Communication Skills, Sales, Data Entry, Computer Operation, Upselling, Cold Calling, Typing, Microsoft PowerPoint, English, Work From home)
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