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Truck Driver Customer Service

Location:
Cordova, TN
Salary:
Open
Posted:
December 18, 2022

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Resume:

**/**** ** **/****

Richmond, VA

**/**** ** **/****

Oliver Branch, MS

**/**** ** **/****

Olive Branch, MS

RODNEY PLYMOUTH SR

Summary

Seasoned Truck Driver with expertise in operating combination vehicles and straight trucks. Bringing decent driving record, CDL A, and current HAZMAT endorsement. Skills

Route management

Customer-oriented

Cargo handling

DOT complian

Tanker and Hazmat Endorsements

Doubles and Triples specialist

Efficient trip planner

Dependable and reliable

Over the road experience

Courteous and polite demeanor

Strong communicator

Air Brake Certification

Flatbed experience

Preventive maintenance

Experience

Truck Driver

Estes Express Lines

Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance Applied defensive driving and safety techniques to prevent accidents Completed efficient transfers at hubs and final destinations to keep routes on schedule Managed proper transportation of dangerous goods such as hazmat material and combustible item with no incidents

Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands

Certified that waste, supplies and material handling equipment were secured prior to operating vehicle on public highways

Ran tractor-trailer combination in hot and cold environments, including all weather conditions Truck Driver

ICC Trucking

Implemented daily DOT pre-trip inspections to reduce risks or delivery delays Maintained safe driving habits to protect property and general public on roadways Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands

Conducted vehicle inspections prior to and after every trip and performed minor repairs, including adding oil and topping fluids to keep truck functional

Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance Obtained and maintained proper delivery authorization and pickup documentation Hooked and unhooked trailers from tractor and converter dollies Planned efficient routes and adjusted strategies based on current weather and traffic information Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control

Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions

Submitted reports on condition of truck at end of each trip Truck Driver

US Xpress

Maintained safe driving habits to protect property and general public on roadways Obtained and maintained proper delivery authorization and pickup documentation Hooked and unhooked trailers from tractor and converter dollies Retained valid proof of insurance and registration in vehicle at all times 10412 Trail Hill Lane, Cordova, TN 38016 H: 901-***-**** adt4j8@r.postjobfree.com 11/2007 to 04/2008

Cordova, TN

01/2007 to 11/2007

Memphis, TN

04/2006 to 01/2007

Applied defensive driving and safety techniques to prevent accidents Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands

Conducted preventative maintenance, checking gages, readings and fluid changes while executing truck cleans and completing advanced mechanical repairs

Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels

Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions

Completed efficient transfers at hubs and final destinations to keep routes on schedule Truck Driver

Infinity Trucking Co

Recorded expenses and maintained receipts

Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control

Ran tractor-trailer combination in busy and congested environments, including all weather conditions Maintained neat and professional appearance during every shift to promote positive company presence Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues

Lifted freight and other objects of various shapes, sizes and weights up to 100 pounds Maintained safe driving habits to protect property and general public on roadways Processed shipment documents neatly and efficiently for each load Obtained receipts or signatures for delivered goods, collecting payment for services when required Submitted daily mileage log with trip sheet, fuel, maintenance and delivery documentation Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels

Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges Ensured timely delivery by conducting pre-inspections and ensuring truck was maintained for reliable, safe operation

Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands

Balanced and handled expense accounts for each trip Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues

Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions

Route Sales Representative

Cintas Company

Identified prospective customers by using business directories and following leads from existing clients Cross-sold additional products to customers depending upon merchandise needs Maintained positive attitude and diplomacy when dealing with customers and other team members Ensured all product displays met company specifications regarding placement, date codes and pricing Continuously surpassed sales goals, optimizing profitability and performance of assigned territory Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment

Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience

Made sure that all issues were handled quickly to the customer's satisfaction Secured sales by providing recommendations to promote brand effectiveness and product benefits Recognized as top sales generator, increasing sales level by 100 % in 1 year alone Participated in various incentive programs and contests designed to support achievement of production goals

Oversaw product implementations at customer locations Maintained compliance with export guidelines and international standards Master Mechanic

Millington, TN

08/1995 to 04/2006

Memphis, TN

Newport, AR

Rod's Minor Auto Repair

Oversaw various mechanical projects from conceptualization to completion Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction

Created communication strategies to meet client objectives Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival

Proactively identified and solved complex problems impacting operations management and business direction

Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Store Manager

NAPA Auto Parts

Updated store pricing, signage and merchandising based on current promotions Processed shipments and maintained stock shelf organization Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives

Hired, trained and managed team of 15 associates, including evaluating performance and enforcing disciplinary actions

Assessed, optimized and elevated operations to target current and expected demands Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines

Delegated work to employees based on shift requirements, individual strengths and unique training Secured store perimeter and enforced procedures to minimize losses and protect store assets Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels

Met budget targets by controlling expenses and eliminating wasteful behaviors Oversaw inventory management with cycle counts, audits and shrinkage control Delivered excellent customer service by greeting and assisting each customer Participated in quarterly and yearly manager meetings Counted cash drawers and made bank deposits

Completed series of training sessions to advance from Assistant Manager to Store Manager Education and Training

Some College (No Degree): Truck Driving

Arkansas State University - Newport



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