Court Clerk Customer Service

ALEX SANCHEZ

*** ***** **, ********, ** ***** · 254-***-****

************.**@*****.***

EXPERIENCE

*/**** – CURRENTLY EMPLOYED

CIVIL PROCESS COURT CLERK, MCLENNAN COUNTY TEXAS

• Prepare legal papers and correspondence

• Answer phone

• Record documents

• Use of Word and Excel

• Work with little to no supervision

• TEXAS

7/1998 – 6/2019

ACCOUNTS EXAMINER III, TEXAS WORKFORCE COMMISSION (RETIRED)

• Enforce sections of the Texas Unemployment Compensation Act

• Contact employers/taxpayers to secure tax reports; collect taxes, fees or penalties

• Conduct regular and special audits and investigations

• Supervise or train co-examiners

• Communicate via phone, mail, and email with employers

• Peer review of audits and other assignments

• Working with little or no supervision

11/1990 – 4/1998

WORKFORCE DEVELOPMENT SPECIALIST III, TEXAS EMPLOYMENT COMMISSION

• Assisted claimants in completing forms for unemployment insurance benefits

• Adjudicated claims

• Conduct and lead groups filing for unemployment benefits EDUCATION

12-1998

BACHELOR’S DEGREE, BAYLOR UNIVERITY

Major: Business

Minor: Marketing

2

SKILLS

• Customer Service/people skills

• Fluent in Spanish (Read and Write)

• Attention to detail

• Thorough knowledge of Word, Excel and

PowerPoint

ACTIVITIES

• Certified Yoga Instructor (E-RYT 200 & RYT 500) with over 1600 hours of teaching experience

(currently teaching at Yoga8)

• Tai-Chi instructor

• Personal Trainer

• Third degree black belt in Hop-Kido

• Third degree black belt in Ju-Jitsu

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