Mickel Casimir

***** ********** *****

Orlando FL

32825

Tel: 340-***-****

E-mail: adt4il@r.postjobfree.com

Education

University of the Virgin Islands St. Thomas, VI

Bachelor of Arts – Business Administration

Concentration: Computer Information Systems

Graduation Date: December 2015

Experience

February 2018 – 2022 Marriott Shared Services Southeast Florida Market

Market IT Manager

●Maintenance and support of computers, servers and workstations for multiple properties.

●Provided support for both GPNS and admin internet infrastructure.

●Replaced, installed and upgraded servers for multiple properties.

●Assisted multiple properties with the Starwood conversion project.

●Completed Windows 10 migration project for multiple properties.

December 2015 – September 2017 Marriott Frenchman’s Reef & Morning Star Beach Resort

Systems Analyst

●Re-image computers/micros workstations

●Provide support for internet

●Provide support for various Marriott systems on site

●Provide customer service to guest

●Maintain and support computers server and workstations

September – October 2014 Bureau of Information Technology

Intern

●Provided tier one level of support. First point of contact for service request and incident reporting.

●Provided valued customer service

●Re-image computers

●Created cat-5e and cat-6 cable for network generation according to the National and world standard

June – August 2014 Economic Development Authority

Intern

●Converted files from paper to electronic format

●Updated customer files as well as electronic database

●Interacted with customers on a daily basis in order to update their files.

Skills

●Experience in using a variety of applications and programs through various CIS courses at UVI including:

oMicrosoft office suite (Word, Excel, PowerPoint)

oDatabase management software

oMulti-media suites

oProject management software

oJava language

●Project management skills

●Excellent team player

●Good personal skills

●Great analytic skills

●High level of integrity and ethics

●Adaptive to environment

Honors

●Greater Miami & the Beaches Association 2019 Hospitality Leadership Award, IT Manager.

●University of the Virgin Islands Dean’s List 2012 and 2013 and 2015

Activities

●Volunteered at department of labor teaching basic computer skills.

References

*References available upon request.

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