HAZEL STEPHENSON
**** ******* *****, ********, **, 30144, US 863-***-**** hazelstephenson adt4ha@r.postjobfree.com
Professional Summary
I have great customer service skills.
Excellent understanding of customer service and sales techniques. Bartender with 4 years of experience mixing drinks, keeping the bar clean, and serving tables.
By independently handling side work and cleaning up spills, she is effective at promoting team success. Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design. Experienced restaurant employee with a track record of accurate order taking, timely supply restocking, and attentive table management. Fantastic multitasking abilities, with expertise in [Skill] and the ability to maintain professionalism in high-pressure situations. Fantastic multitasking abilities, with expertise in [Skill) and the ability to maintain professionalism in high-pressure situations. Fantastic multitasking abilities, with expertise in [Skill) and the ability to maintain professionalism in high-pressure situations.
Education
Kathleen
Skills
Customer service
Sale expertise
Menu memorization
Hospitality service expertise
Wine service
Cash Handling
Stocking and replenishing
Food and beverage pairings Order delivery practices
Table setting
Tableside service
Point of sale knowledge
Work History
Bartender/Server July, 2007 to April, 2015 Veterans of Foreign Wars Post 8002- Lakeland, FL
Maintained high service standards by keeping meticulous records of alcohol and mixer inventories and completing orders on time.
Offered refills on [Type], [Type], and [Type] beverages.
Planned ahead of time for large parties and reservations, anticipating the need for planning and staffing.
• Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
• Assisted with the setup and service of multiple banquet food stations, as well as the final cleanup.
Answered phones and completed financial transactions for other team members.
Wiped tables, placed trash in receptacles, and restocked napkin dispensers in the outdoor eating area and indoor dining room.
• Increased [Type] sales [Number] % by creating and promoting [Type] specialty drink with [Job title). Double-checked [Number] daily IDs to ensure that patrons were of legal drinking age and that [State] liquor laws were followed.