PROFESSIONAL EXPERIENCE

Director of Operations

Little Ladybug Learning Center

June 2020 – December 2022

August 2011 – June 2019

Handle all licensing and daycare inspections, compliance with safety and fire departments.

●Maryland Child Care Teacher certified; Childhood Education and Development training including more than an additional 50 courses.

●Successfully assisted in marketing and planning of childcare center facility, licensed for children ages newborn to 12 years old. Extensive advertising and research in the childcare development field.

●Developed and implemented curriculum and developmental activities for children ages 3 months to 5 years old.

●Manage operation of childcare center to ensure that daily activities and special projects successfully fulfill established objectives while ensuring the provision of high-quality services.

●Interview potential employees and provision of employee development as well as creating a team environment.

●Handling all parent communication via emails and one on one meetings.

Advertising Assistant

Baltimore Magazine

October 2019 – April 2020

●Handle lead generation and new business development for sales team.

●Actively prospecting and developing new sales opportunities through phone, email, LinkedIn, networking events as well as, researching prospects through online and print publications.

●Updating and managing both new and current account contacts through CRM platform.

●Executing all sales team mailings and administrative sales support.

Interim Advertising Coordinator

Baltimore Magazine

June 2019 – October 2019

●Responsible for the collection and trafficking of all print and digital ad materials. Functioned as the liaison between the design team, the sales team and clients.

●Played a key role in keeping high-profile clients pleased with the production, communication and flow of personal ads, profiles and campaigns.

●Problem solved any ad production issues and/or publication errors.

●Maintained constant communication with sales reps and managers on account statuses.

●Executed all sales team mailings and administrative sales support.

●Maintained production layout (for print) and posting schedule (for digital).

●Proofed all ads to insure accurate text and placement.

●Responsible for all aspects of digital ads; Sending out weekly digital opportunities email to sales staff. Updating on admin panel of website, receiving assets and uploading Run of Site (ROS) display ads to Google Ads Manager. Trafficking assets and maintaining schedule for all email campaigns.

●Handle client campaign reporting for all ad campaigns and provide Sales team necessary Google Analytics and other stats as needed.

●Worked with the marketing department to coordinate all house and trade advertising.

Property Manager

Adam Properties LLC

January 2015 – January 2019

●Ensure building and tenant spaces comply with city laws and regulations.

●Manage and coordinate building maintenance and repairs.

●Coordinate with tenants and address concerns and requests.

●Collect rent, bills, violation, taxation, and association fees.

●Responsible for finding new tenants for lot vacancies.

●Provide resources each business needs to meet goals.

Sales Consultant

SWAROVSKI

October 2015 – May 2016

●Working with team to achieve sales goals.

●Developing relationships with the consumer by assessing their needs, making personalized product recommendations, and creating a luxury experience.

●Meeting established monthly membership sales goals.

●Maintain the spirit of ownership through demonstrating strong problem-solving skills.

●Assisting with inventory control and audits.

●Assisting visual merchandising, marketing and shipments.

Executive Assistant/Office Manager

NewWave Telecom and Technologies, Inc.

September 2010 – July 2011

●Maintained and prioritized calendar and tasks coordinated and arranged meetings and prepared agendas for CEO and VP on daily, weekly and monthly basis.

●Coordinated travel and created travel itineraries.

●Assisted and coordinated with departmental requests and meetings.

●Prepared outgoing mail and correspondence, including e-mail, faxes, and employee newsletters. Answered and screened telephone calls and arranged conference calls for CEO and VP and team.

●Ordered and maintained supplies and arranged for equipment maintenance for office.

●Successfully juggled government contracts with high performance people throughout the company. Reviewed, edited, and assembled proposals

●Compiled information and created VP presentations in Microsoft Power Point. Developed presentations for internal and external customers.

●Managed office move project which consisted of meeting with vendors, touring potential sites, selecting office furniture, determining IT and server room requirements, plan office layouts, hire movers, digitize paperwork, and evaluate phone systems within budget and on schedule.

●Assisted in recruiting and setting up new hires.

Office manager

Krieger Adelman

March 2009 – March 2010

●Represented company at New York trade shows; personally, worked at vendor booths assisting management of affiliated vendors.

●Developed relationships with vendors internationally.

●Assisted with the selection and purchasing of seasonal lines.

●Managed all interactions between customers, vendors and sales force.

●Sustained the execution of various department goals by creating, updating and maintaining organized files and records, prioritizing telephone calls, email and mail communications.

●Scheduled travels and meetings; managed complex calendars, coordinated out-of-town meetings and trade shows.

Assistant Manager

Golden Brothers Inc. Jewelry

October 2002 – April 2006

●Responsible for training and supervising employees.

●Managed sales transactions and product sales, achieved sales targets and managed all operational needs.

●Managed and maintained customer relationships.

●Developed relationships with vendors in Italy and Japan.

●Assisted in the selection and purchasing of seasonal lines.

●Assisting in all marketing and visual merchandising.

EDUCATION

Stevenson University

B.S. Business Administration

Pikesville, Maryland

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