Customer Service Sales Associate
Resume:
Tiara Hollis
Enthusiastic customer service representative with a focus in retail
Washington, DC 20019
adt4as@r.postjobfree.com
Dynamic customer service professional experienced in both administrative and retail store settings. Highly professional, dependable, reliable and able to perform duties with minimal supervision. Knowledgeable, and dedicated customer service professional with extensive experience in customer experience industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Authorized to work in the US for any employer
Work Experience
Retail Sales Associate
H&M - McLean, VA
July 2018 to March 2020
• Execute the daily operational, day to day goals and priorities assigned by store manager
• Resolved customer concerns using strong communication and conflict management skills
• Processed credit card payments and accurately handled cash
• Located items for customers by checking sister stores and online options
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Career Break
No Name
August 2015 to June 2018
• I was hired by a temp agency through a contract based job
• I were actively searching for work but had no success. Information Technology Analyst
Freddie Mac - McLean, VA
July 2014 to July 2015
• Identified and resolved code problems with effective validation and debugging procedures
• Enhanced customer satisfaction with fast, knowledgeable service
• Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
• Responsive of safety issues
• Operating office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
Career Break
No Name
October 2012 to June 2014
• I was working part time at an insurance company
• I decided to leave to further my education in a Computer Technical Job training program Insurance Agent Assistant
Financial Crisis Prevention Center - Alexandria, VA April 2012 to September 2012
• Organized and updated file systems, keeping records easily retrievable
• Boosted efficiency by keeping work areas clean, tidy, and free of debris
• Filed and stored important documents
• Answer customers' questions and provide information on procedures and policies
• Answering telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Career Break
No Name
July 2008 to May 2012
• I just graduated high school and started to actively look for employment
• Decided to pursue technical school
Office Assistant
College Access Program - Washington, DC
September 2005 to June 2008
• Handled file demands, scanning, indexing, and storing physical records
• Managed multi-line telephone system to answer questions, route calls, and take messages
• Open, sorted, routed incoming mail, answered correspondence, and prepared outgoing mail
• Provided administrative support for sales representative team
• Responsible for the arrangements of travel, scheduling meetings, and handling personal and business related errands and tasks
Education
High School Diploma
D. Woodson Senior High School
September 2004 to June 2008
Skills
• Customer service
• Analytical thinking
• Communication skills
• Scheduling
• Time management
• Organizational skills
• Ability to work independently
• Flexibility
• Strong Work Ethic
• Handling Pressure
• Sales
• Sales Support
Contact this candidate