Outreach Notice

Permanent-Fulltime

GS-****-** Visitor Services Information Assistant

Monongahela National Forest

Elkins, West Virginia

Notice valid from October 20, 2022 to November 3, 2022.

Apply on USAJOBS by November 3, 2022 at USAJOBS - Job Announcement

The Monongahela National Forest is seeking to fill one Visitor Services Information Assistant (GS-1001-04) position in Elkins, West Virginia. The purpose of the outreach is to inform the vacancy announcement process and provide a point of contact for interested individuals to obtain additional information about the job opportunity and the community.

Primary Contact

Donald Rakes

Administrative Officer

adt48x@r.postjobfree.com

About the Position

As the Frontliner for the office, the Visitor Services Information Assistant will perform services such as greeting visitors, answering telephones, responding to routine inquiries from a variety of customers and providing overall support to the administrative staff on the unit.

Greets visitors and responds to phone and written inquiries, which often requires an explanation in general terms of functions of the Agency to distinguish among and between function related to the subject of the inquiry. Uses good host techniques in all contacts.

Evaluates inquires in order to provide the most useful and appropriate information or to suggest other productive sources of specific information applicable to the nature and subject of inquiry. Resolves inconsistencies in available information.

Arranges displays of informational and natural materials in the reception area. Varies or changes displays to coincide with seasonal changes, and special public information programs. Uses imagination and good taste to achieve desirable results.

Uses word processing software and printing equipment to create, copy, edit, store, retrieve, and print a variety of standardized documents using a glossary of prerecorded formats, form letters, standard paragraphs, and mailing lists. May use database or spreadsheet software to enter, revise, sort, or calculate, and retrieve data for standard reports.

Serves as Collection Officer to sell such items as National Forest maps, Christmas tree permits, 2400-4’s (Forest Product Sale Permits), and Golden Age Passports in accordance with manual and handbook requirements. Is held accountable for the funds collected. Maintains accountability records as required.

About the Forest

Monongahela National Forest includes more than 919,000 acres in 10 counties in the highlands of the West Virginia. Located within a day's drive of about half of the nation's population, the Forest is both popular and accessible; yet feels remote and wild.

The Monongahela is one of the most biologically diverse national forests and is considered by The Nature Conservancy to be in an area of global ecological importance. Much of this diversity can be attributed to the wide variations in elevation and the resulting patterns of precipitation. The lowest part of the Forest is on the eastern side at about 1,000 feet above sea level, while the central portion of the Forest contains the state's highest point, Spruce Knob, at an elevation of 4,863 feet above sea level. The western side of the Forest receives about 60 inches of precipitation per year while the "rain shadow" side to the east receives half of that.

The mountains lie in a northeast to southwest pattern, with valleys between for most of the Forest. Rivers and streams are abundant, and act as a travel corridor for both plants and animals, which further increases the biological complexity. At least 75 tree species are found in the Forest, more than 225 species of birds, eight federally listed threatened or endangered species of birds, bats, salamanders and plants, 60 species of nongame/forage fish, 12 species of game fish.

Snow is common in winter, while spring brings moderate temperatures perfect for trout fishing. Spring wildflowers are abundant. Summers are typically moderate, with pleasantly sunny days perfect for camping and hiking. The forest is a favorite destination in the fall, when the days turn cooler and the trees feature a beautiful palate of reds, oranges and yellows. For more about Monongahela National Forest, visit https://www.fs.usda.gov/mnf.

How to Apply

If you are interested in this position or would like additional information, please respond to this notice on the outreach database, fill out the voluntary outreach response form and return it along with your resume to the primary contact listed above.

The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable, sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc.) should contact USDA’s TARGET Center at 202-***-**** (voice and TDD). To file a complaint of discrimination, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410, or call 800-***-**** (voice) or 202-***-**** (TDD). USDA is an equal opportunity provider and employer.

MONONGAHELA NATIONAL FOREST

OUTREACH NOTICE FORM

POSITION TITLE: Visitor Services Information Assistant (GS1001-04)

UNIT: Cheat Potomac Ranger District- Elkins, WV

PERSONAL INFORMATION

NAME:

E-MAIL ADDRESS:

MAILING ADDRESS:

CITY, STATE, ZIP CODE:

TELEPHONE:

CURRENT EMPLOYMENT STATUS

AGENCY:

LOCATION:

POSITION TITLE/SERIES/GRADE:

TYPE OF APPOINTMENT:

If you are not currently a permanent (career or career conditional) employee, are you eligible to be hired under any of the following special authorities?

Person with Disabilities

Veteran’s Readjustment Authority

Disabled Veterans with 30% Compensable Disability

Veteran’s Employment Opportunities Act of 1998

Former Peace Corps Volunteer

Other (Please Identify):

Please respond to this notice on the outreach database, fill out the voluntary outreach response form and return it along with your resume’ to the previously listed primary contact before the expiration of this outreach. Thank you for your interest!

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