Robin J. Sobanski

Palm Coast, FL *****

586-***-****

adt48u@r.postjobfree.com

Topnotch leader with over ten years of experience in office administration, customer relations and sales seeking a position with opportunity for growth within a general business environment, bringing the following experience, skills, and attributes:

• Extensive experience working with general public, educational, office and call center settings

• Interface well with others at all levels including clients, management, children, students and co-workers.

• Caring and hardworking with excellent written and oral communication skills, problem resolution abilities and a high level of confidentiality.

• Experienced on Microsoft Word, Outlook, and Excel.

Employment History:

ShowingTime

09/2015 – Present Palm Coast, FL

Appointment Specialist

Working remotely in a fast-paced, team-oriented environment to assist real estate agents in handling their real estate listings throughout North America. Answering phone calls in regards to the setting or canceling of appointments. Using logic and reason to identify and resolve issues at hand including but not limited to showing instructions, listing contacts, and/or MLS information.

Things Remembered

12/2013 – 10/2015 Town Center Mall Port Charlotte, FL

Manager

Making sure that all store policies, procedures, and controls were followed, as well as planning, organizing, and delegating work among staff. Answered clients' questions and assisted with product selection, purchases, and returns. Ensured the store was clean, well organized, and properly merchandised. Priced merchandise according to requirements for profitability of store operations. Reconciled cash with sales receipts, kept operating records, and prepared daily record of transactions.

Piercing Pagoda

02/2012 – 05/2012 Town Center Mall Port Charlotte, FL

08/2010 – 01/2012 Macomb Mall Roseville, MI

Assistant Manager

Assisted General Manager by making sure that all store policies, procedures, and controls were followed, as well as planning, organizing, and delegating work among staff. Answered clients' questions and assisted with product selection, purchases, and returns. Ensured the store was clean, well-organized, and properly merchandised. Priced merchandise according to requirements for profitability of store operations. Coordinated sales promotion activities and prepares, or directs workers preparing, merchandise displays and advertising copy. Reconciled cash with sales receipts, kept operating records, and prepared daily record of transactions.

Redd Dawg Inc.

08/2008- 05/2009 Macomb, MI

Purchase Order Coordinator

Bought products and maintained company’s inventory. Identified and researched prospective suppliers, preparing requests for proposals for suppliers, reviewing proposals and negotiating prices and terms. Prepared purchase orders with suppliers and track orders to ensure that they were received. Received purchase orders and ensured that they are complete, processed, and sent out to customer by promise date. Handled accounts receivables, accounting and reconciliation.

Corey's Jewel Box

09/2002 – 09/2006 Macomb Mall Roseville, MI

Assistant Manager

Jewelry Sales, fill cases, open and close store, banking, also some payroll, and inventory management. Answered client’s questions and assisted with product selection, purchases, and returns. Ensured the store was clean, well organized, and properly merchandised. Planned and prepared work schedules and assigned employees to specific duties. Formulated pricing policies on merchandise according to requirements for profitability of store operations. Coordinated sales promotion activities and prepared, or directed workers, who prepared merchandise displays and advertising copy. Reconciled cash with sales receipts, kept operating records, and prepared daily record of transactions for General Manager.

Century 21 AAA

08/2000 – 09/2001 Eastpointe, MI

Receptionist

Answered all incoming calls, scheduled appointments for 70 agents, compiled sales and disclosure packages, updated master sales book with recent homes for sale or pending sales and cleared out the homes that sold. Greeted business’ visitors and answered basic questions regarding the business, such as hours of operation, as well as provided customers with a brief explanation of the products and services that the Realtor offered. Screened calls as requested and routed to proper recipient.

Lakeview Public Schools

10/1999 – 05/2000 Saint Clair Shores, MI

Accounts Payable Specialist

Worked in the Accounts Payable Department providing timely and accurate expenditure processing of system funds, while maintaining an exceptional level of customer service. Matched vendor invoices to purchase orders, properly recorded vendor invoices, processed vendor invoices for payment, pursued any outstanding vendor credits, reconciled vendor statements, and properly accounted for reimbursements. Responsible for printing checks for all school activities such as fundraiser, coach payments, and other expenditures. Ensured that all procedures within the department were consistent with Board and Governmental guidelines.

Education:

General Equivalency Degree

References:

Analia and John Pearl: 813-***-****

More available upon request

Contact this candidate