Service Representative Customer
Resume:
Kimberly Jones-Mathis
Tampa FL
Cell: 305-***-****
E-Mail: adt46v@r.postjobfree.com
Professional Summary
I am a dependable, hard working individual who will display leadership. I work well with other's, providing a great job performance.
Work History
November 2016 to Current
Health Plan Services Tampa, Fl
Billing and Enrollment Specialist
Customer service to member, payments, change of address, termination of policy, quotes.
January 2014 to October 2017
Tampa General Hospital Tampa, Fl
Patient Care Services
Customer service representative, filing, typing, patient payment accounts.
July 2010 to April 2015
Rescare of Florida Tampa, Fl
Medical Tech
Patient care, medication counts, patient stats, shift reports on all medical forms throughout shift, medication count of controlled substance.
February 2006 to July 2010
Briarthorn Home Services Tampa, FL
Program Manager II
Maintain staff members in home, individual monthly report, cash allowance, food invoices, staff training updates, monthly reports for IEP meetings, conference calls completed, scheduled shifts for monthly coverage's.
May 2004 to May 2008
Gentiva Health Services Lakeland, FL
CNA/HHA
Care of individuals in a home setting environment, blood pressure checks, baths, companionship, errands.
October 1998 to May 2004
American Habilitation Services Tampa, FL
Supervisor
Group home manager, supervision of 30 plus staff members, conducting every day life skills for individuals with mental disabilities.
June 1993 to October 1998
Mathis Landscaping Company Winter Haven, FL
Business Account Rep
Accounts of clients with monthly invoices, cash accounts for weekly customer's, filing, payroll checks for all staff member accounts, answering phone lines
July 1991 to June 1993
Tampa College Tampa, FL
Financial Aid Receptionist
Typing, filing, fax, phone lines, financial aid preparations, student accounts/checks by processing.
Education
1991 Fort Meade Middle Senior High Fort Meade, FL
High School Diploma
Academic Studies
Everest University Tampa, FL
Business Administration
Skills
I have years of experience in supervision, customer service, medical and public relations.
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