Personal Assistant Customer Service
Resume:
Angel Barnett
Prattville, AL *****
***********@*****.***
Multi-talented, customer service oriented professional with over 35+ years in business management positions searching for a new opportunity to utilize my experience. Diversified skill set covering administrative support, a/r and a/p, billing, client relations, writing, human resources and recruiting, account management, and project management. Excellent interpersonal, phone, and digital communication skills. Also possess 35+ years experience in both the food and hospitality industry which includes but not limited to restaurant and catering management in all aspects front and back as well as cook, chef, baker, menu and event planning. Very adaptive to any environment where my expertise and experience can be utilized.
References upon request.
Event Designer
ARTISTRY Events
January 1995 to Present
Design customized specialty events ranging in size from 20 to 500 ppl for both private and public clients based on personality, budget, location, size and availability of products requested. Skilled at sourcing hard to find items such as flowers, vintage linens, props etc. Coordinate with florists, photographers, musicians, vendors, servers, caterers on day of events. With a hands on approach and an attention to the smallest of details all elements of a customers dream and my design come to life. Upon request I also utilize my expertise in floral decor and catering. Upon end of event, also with a hands on approach, execute the complete cleanup of the venue location.
Parts Specialist
Kirk NationaLease - N Charleston, SC November 2021 to April 2022
Served as branch parts manager responsible for the efficient and profitable operation of the parts dept. Procured necessary special order parts for the day to day operation of the branch depending on individual units on site. Maintained a complete parts dept inventory. Maintained proper records, conducted inventory assessments and necessary counts and conducted any other administrative duties required by the shop manager.
Financial Coordinator
Cotant Family Dentistry - Buffalo, WY March 2020 to November 2020
• Process patients payments and insurance claims • Scheduling patients for procedures
• Worked with Eaglesoft.
Account Executive
All Kine LLC - Kailua-Kona, HI January 2007 to May 2015
Managed all accounting procedures, using Quickbooks, for a multiple account, on highway, off highway heavy diesel truck and marine engine repair service located on the island of Hawaii that also included the surrounding islands. Handled all shipping and receiving of parts and materials pertinent to both the shop and office. Processed all warranty claims. Supervised an office asst and 6 shop employees. Built strong customer relationships.
Catering Sous Chef / Baker
Paradise Gourmet Catering - Kailua-Kona, HI June 2006 to August 2008
Assisted head chef with menu preparations for events ranging from 10 to 800+. Including but not limited to food prep, cook, set up and attend to whether it be buffet or plated. Assisted in closing of both venue location and kitchen facilities.
Assisted front of house on a needed basis with set up, serving and breakdown at venue locations. Assisted in the development of new desserts and pastries for specific events.
On a smaller more intimate scale I prepared, transported and executed menu selections with a high degree of quality control.
Catering Chef
Orchid & The Owl - Kailua-Kona, HI January 2007 to July 2007
Partnered with Keauhou Yacht Club chef to create a wedding catering venture. Worked directly with clients to create a menu customized to specific themes and dietary needs. Contracted with outside vendors to create the clients visualization of their event, keeping in mind a specific budget and availability of products requested.
Sous Chef
Keauhou/Kona Yacht Club - Kailua-Kona, HI December 2006 to July 2007
Collaborated with head chef on the monthly menu. Budgeted, shopped and executed the menu 6 nights per week for 25 to 60 members.
Restaurant Manager
MICHAELANGELO'S - Kailua-Kona, HI January 2004 to April 2006
Directed day to day opening and closing procedures. Directed dining room set up inside and patio. Reviewed restaurants par stock and inventory. Collaborated with executive Chef in finalizing menu items. Responsible for the recruiting, onboarding and training of new team members. Set sales and turn over targets. I also assisted where I was needed both front house, ie. hostessing, serving, bussing and set up of tables: back house, ie cook, dishwasher plate presentation. As well as front door attendant for late night club, bartender, pos, tip allocations and bookkeeping procedures.
Education
Certificate of Completion in Business Management / Accounting Basics
Draughons Business School - Memphis, TN
January 1984 to February 1985
High school or equivalent in Basic
Horn Lake High School - Horn Lake, MS
1975 to 1980
Skills
• Customer Service (10+ years) • Claims Processing (10+ years) • Interviewing (10+ years)
• QuickBooks (6 years)
• Business Management (10+ years) • Employee Supervision (10+ years) • Event Planning (10+ years)
• Meeting Planning (10+ years)
• Staffing (10+ years)
• Clerical Experience (10+ years)
• Management (10+ years)
• Fundraising (10+ years)
• Sales Experience (10+ years)
• Marketing (10+ years)
• Personal Assistant Experience (10+ years) • Office Management (10+ years)
• Eaglesoft
• Accounts Payable (10+ years)
• Accounts Receivable (10+ years)
• Restaurant management (10+ years)
• Culinary Experience (10+ years)
• Catering (10+ years)
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